Deputy Manager

Deputy Manager - Jollyes Pets - Peterborough.
Salary £26,000 - £27,000 p.a. + bonus potential of £1-5k p.a. (subject to reaching pre‑agreed measures).

• Support the Store Manager in daily operations, including team management, stock management and delivering excellent customer service.
• Take full responsibility for all aspects of running a successful store in the Manager’s absence – people, financial performance, standards and customer service.
• Lead by example, creating a positive culture and working environment, demonstrating the values of Genuine, Wise, Eager, Focused and Together.
• Ensure the team delivers exceptional customer service, a great shopping experience and strong product knowledge (training given).
• Deliver the highest standards of pet care, keeping the welfare of pets a top priority and promoting responsible pet ownership.
• Be available to work out of hours or provide cover in other stores as required.

• Passion for pets and people; delight customers by ensuring an unrivaled shopping experience.
• Previous retail management experience, having deputised for a Store Manager and taken a hands‑on approach to daily business management.
• A team‑player who communicates effectively, builds high‑performing and highly engaged teams, and demonstrates a proven track record in developing performance and exceeding KPIs.
• Commercial awareness with a proactive approach, strong planning and organisation skills, and knowledge of health & safety and legal compliance.
• Own transport with a UK driving licence and willingness to work out of hours or provide temporary cover elsewhere.
• Full‑time permanent, 40 hours per week, working five days out of seven.

• Financial Wellbeing Package (Stream): access early earnings, savings tools and discounts.
• Retail Trust Membership – counselling, wellbeing and financial support.
• Colleague Discounts – treats at 800+ retailers, plus 30 % off Jollyes products and pet services.
• Health & Wellbeing Support – online GP, mental health services, fitness programmes, dental care and cancer support.
• Workplace Pension – Legal & General scheme (EE 3 %, ER 5 %).
• Extra Time Off – birthday, wedding, new pet days, plus buy/sell holiday options.
• Enhanced Family Leave – maternity and paternity packages above statutory levels.
• Recognition & Rewards – Top Dog Award with extra day off and perks.
• Lifestyle Benefits – Cycle2
  
  Work scheme and discounted David Lloyd membership.
• Learning & Development – ongoing training for career growth.
• Accredited by Rest Less as an age‑inclusive employer, we welcome applications of all ages (16+).