Duty Manager

At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.

This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM or Assistant Manager is not present.
• Set the tone for service on the floor and deliver Hospitality Magic.
• Support a smooth handover between shifts and maintain communication with managers.
• Assist with cashing up, compliance paperwork, and stock checks.
• Motivate and guide the team during busy periods.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role model for newer team members.

• Experience in a hospitality team role such as server, bartender, or supervisor.
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Flexibility, reliability, and eagerness to grow into leadership.
• Passion for food and hospitality.

• Structured training and clear career pathways to Assistant Manager and beyond.
• Competitive pay with tronc, tips, commission and recognition for achievements.
• Flexible shifts and a supportive workplace culture.
• Perks such as free meals on shift, a 50% staff discount (25% for friends and family), birthday day off, wellbeing support, and exclusive hospitality rewards.
• Be part of a team‑first business where teamwork makes the magic.

Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.

Seniority level – Mid‑Senior level

Employment type – Part‑time

Job function – Management and Manufacturing

Industries – Restaurants