Field Service Engineer

Overview

Role:
Field Service Engineer

Type:
Permanent

Pay:
Up to £35,000 per annum

Hours:

Monday-Thursday 8:30am-4:30pm, Friday 8:00am-4:00pm, On-call rota: 1 week in every 6 (paid)

Location:

Peterborough

I'm supporting a well-established engineering and manufacturing business that, due to continued growth within their Field Service division, is looking to appoint a Field Service Engineer. This is a customer-facing, hands-on role where you’ll be at the frontline of the business, delivering high standards of service and technical support across critical environments.

• Deliver high-quality technical support and customer service across their product range.
• Diagnose, repair, and maintain electrical and mechanical systems in the field.
• Identify and report product faults, early failures, and corrective actions.
• Improve efficiency through high first-time fix rates and reduced return visits.
• Work closely with internal teams to improve service performance and customer satisfaction.

• Experience in a field service or technical role.
• Customer-facing experience with a strong service-driven mindset.
• Experience with fire systems, alarms, or communication systems is advantageous.
• Basic knowledge of electrical and communication systems.
• Full UK driving licence and eligible for DBS clearance.

• Company car and on-call allowances.
• 25 days holiday plus bank holidays (rising with service).
• Pension scheme, death-in-service benefit, and bonus scheme.
• Health, wellbeing, share scheme, and regular company events.

If you feel you’re a good fit for this position, please click 'apply'.