Library Assistant

Peterborough Limited are recruiting for a permanent part time Library Assistant to work in Peterborough. We are looking for a new Library Assistant to assist in the day-to-day operation and delivery of library services providing high quality customer service to all service users.

Based in Peterborough, this is a part time, permanent role working 19.75 hours per week. In addition to a salary of £12.21 per hour, we also offer an attractive benefits package including company sick pay, pension scheme, holidays, discounted gym membership and life assurance scheme.

• To welcome and greet members of the public and to actively promote the library service including self-service technology and electronic resources
• To lend items to customers and maintain customer records
• To assist in creating a customer-friendly and easy-to-use library environment including shelving and shelf tidying
• To assist users to find the most suitable resources and information for their learning needs including referring them to external organisations
• To assist library users in the use of ICT based services
• To assist or deliver sessions with visiting groups, class visits and events as required and to deliver under 5’s story time and rhyme time sessions
• To assist in the promotion of reading including creating displays
• To work effectively within teams and take responsibility for continuously trying to improve the overall performance and to achieve service goals within the ‘Cultural’ service

• Ability to achieve a Library prescribed ICT course to the required level
• Working in libraries/heritage or in a customer related environment
• Working as part of a team
• Addressing challenging situations in an appropriate manner
• Using Microsoft Office and Internet

Work Location:

In person