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HelpDesk/Support Technical Support

Head of IT Service Desk & Customer Experience

Job in Peterborough, Cambridgeshire, PE1, England, UK
Listing for: The HBP Group
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading technology services provider in Peterborough is seeking a Customer IT Support Manager to lead a Service Desk team. This role requires strong leadership and communication skills, alongside a commitment to improving service delivery and customer satisfaction. With a focus on operational excellence and continuous improvement, the ideal candidate will have a minimum of 2 years in a management role within an MSP environment.

This position offers a vibrant and supportive workplace, driving customer partnerships towards success.
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