Estimating Administrator​/Customer Service

Estimating Administrator / Customer Service – Peterborough

At Build Recruitment, we work exclusively with built environment specialists around the UK.

Our client is a leading UK passive fire protection company and they are looking for an estimating administrator / customer service advisor to join their thriving team in Peterborough on a full‑time permanent basis.

This is an office‑based role and you will be joining a brilliant team. Please see the job description, roles, responsibilities and requirements below and apply today if you are interested. Previous experience in the fire protection industry is beneficial but not essential.

Starting salary: £25,000 per annum but is negotiable depending on experience.

Working hours – 8 AM–5 PM Monday to Friday.

• Accurately entering data into company databases, systems, or spreadsheets.
• Keeping clients updated with progress of quote status.
• Reviewing data for consistency, completeness, and compliance with standards.
• Correcting errors in data and flagging discrepancies.
• Updating existing records and ensuring data is up‑to‑date.
• Ensuring the data entered follows specified formats and guidelines.
• Using data entry tools or software to input a high volume of data.
• Using multiple CRM systems.
• Maintaining accurate records and feedback for reporting and analysis purposes.
• Overseeing your own inbox as well as multiple shared mailboxes.
• Preparing reports and documents.
• Providing general administrative support.
• Performing other duties as assigned by senior management.

• Strong organizational and time management skills.
• Strong communication / Customer service.
• Proficient in Microsoft Office (Word, Excel).
• Excellent communication and interpersonal abilities.
• Attention to detail and ability to multitask.
• Flexibility to adapt to changing needs, as well as working individually or as part of a team.

Our client offers some brilliant benefits so please apply now if you would like to hear more.

For more information or to find out what other vacancies we may have available for you, contact Sam Whiteat at Build Recruitment.