Junior Account Manager & Admin Support

Junior Account Manager and Admin Support

Hours :
Mon-Fri 08:30-17:30

(1 in 6 weeks 08:00-17:00 )

Salary £12.25 per hour

Job Summary

The Vendor Support & Administrative Coordinator provides day-to-day support to vehicle vendors and ensures smooth administrative operations within the car auction process. This role acts as a key point of contact for vendors, assists with auction listings, documentation, and post-auction follow-ups, and supports internal teams to ensure accuracy, compliance, and efficiency.

Key Responsibilities

* Serve as the primary point of contact for vehicle vendors, responding to inquiries via phone, email, and in person

* Assist vendors with onboarding, account setup, and understanding auction policies and procedures

* Coordinate vehicle submissions, listings, and auction schedules

* Resolve vendor issues related to vehicle status, payments, titles, and auction outcomes

* Maintain strong, professional relationships with vendors to ensure repeat business

Administrative Duties

* Prepare, review, and process auction-related documentation (vehicle titles, invoices, consignment agreements, condition reports)

* Enter and maintain accurate data in auction management systems

* Support pre-auction and post-auction administrative tasks, including reporting and reconciliation

* Ensure compliance with company policies, legal requirements, and industry regulations

* Organize and maintain digital and physical filing systems

Operations Support

* Assist auction operations staff with vehicle flow, lot management, and vendor coordination

* Monitor auction activity and support issue resolution during live or online auctions

* Communicate auction results to vendors in a timely and professional manner

Qualifications & Skills

* Previous experience in administrative support, customer service environments preferred

* Strong organizational and time-management skills

* Excellent written and verbal communication abilities

* Proficiency in Microsoft Office and database systems

* High attention to detail and accuracy

* Ability to multitask and work in a fast-paced environment

* Professional, customer-focused attitude

Work Environment

* Office and auction-lot environment

* May require occasional extended hours on auction days

* Interaction with vendors, buyers, and internal teams

* Opportunities for growth within the auction company

* Essential :
Must have driving licence and own transport