Witness Service Court- Volunteer Crown Court

It’san exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support—andwe’realso now beginning recruitment for several new roles and to fill vacant positions.

The Witness Service provides free,independent support to any witness giving evidence in criminal courts in England and Wales—both for the prosecution and the defence.

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.

The Witness Service also supports bereaved family members,and friends and family who areaccompanyingwitnesses in court.

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service—so every witness feels informed, supported and more confident in court.

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed.

• Make a difference- you willvolunteerdirectly with victims and witnesses.
• Gain skills and experience- you will receive training on how to provide practical and emotional support.
• Join our community- you will be part of a large community of over2,000 volunteers and staff.
• Beyond your role – attend one ofour many events/webinars and joinone of oursix
  
  Equality, Diversity & Inclusion networks.

In order tojoin us as a Witness Service Volunteer, you must:

• Be 18 years of ageor over.
• Be able to volunteer for at least1 dayper week, for at least 12 months.
• Undertake training-this includes virtualtrainingdaysas well as completing online learning modules.
• Undertake an enhanced
  
  DBS check& be part of the DBS update service.
• Be able to provide two satisfactory references.
• Have an active email address that you are comfortable usingin order toengage with VS communications.

All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.

• VS strives torepresentthe diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
• We arehappy to make reasonable adjustments to support you through the application process.

If you have any questions or would like to find out moreabout this role, please contact volun

Download therole description below