Support Specialist; Peru

We are looking for a proactive Support Specialist to respond to customer queries, make outbound calls, and gather customer feedback. At our company, we embrace the values of "go tech" and "grow together", fostering an environment where innovation and collaboration drive success.

• Responding to customer queries in a timely and accurate manner by phone, email, and chat
• Making outbound and proactive calls to customers and partners
• Sharing feature requests and effective workarounds with team members
• Collecting customer feedback and sharing it with product, sales, and marketing teams

• Strong written and verbal communication skills in Spanish and English
• A genuine interest in helping and communicating with people
• Good problem-solving and conflict management skills

• Life in balance with Yango
  We know how to work hard, but we also know how to have fun together, and we are true believers that the wellbeing of our teams is important
• Psychological support
  Available in different languages to support you when you need it most
• Life and private health cover
  Life and private health insurance

* different conditions apply based on hiring location and position type