IT Project Assistant; AI and Automation), Carpenter PKC

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

IT Project Assistant, AI and Automation (Fixed Term until 31 March 2027) - PKC
13530
£33,261 - £36,508
Carpenter House, Perth

Perth & Kinross Council is in the middle of a significant transformation. Over the past year we have built solid governance, piloted AI tools across service areas, and established a clear and responsible approach to AI adoption. The foundations are in place.

Now we scale. That means bringing colleagues with us, not just technically, but culturally. This role is the bridge between AI capability and everyday council practice.

What You Will Be Doing

Working across all council services, you will be the programme’s human face. Making AI feel accessible, trustworthy, and genuinely useful. No two weeks will look the same, but your focus will be consistent: build capability, reduce uncertainty, and embed confident, responsible AI use across PKC’s workforce.

Day-to-Day Responsibilities

• Design and deliver AI literacy activities tailored to real roles and real service pressures.
• Support and develop our AI Champions network, helping them build local confidence and share learning within their services.
• Create clear, jargon-free materials for workshops, intranet communications, and learning sessions.
• Collect and curate real examples from teams already using AI, turning them into compelling stories that others can learn from.
• Monitor adoption and identify barriers, adapting engagement approaches where things are not working.
• Facilitate discovery sessions to understand service-specific needs, opportunities, and concerns.
• Work closely with Strategic Leads and service managers to ensure training and guidance fits their operational context.
• Contribute to benefits tracking, helping to evidence the value the programme is delivering.
• Ensure everything you produce upholds PKC’s commitment to responsible, transparent, and secure AI use.

Working Environment

You will be part of a small, fast-moving programme team with strong senior-level backing and a clear mandate. This is a hybrid role. You will need to be present across PKC sites for workshops, discovery sessions, and engagement activities. Flexible working arrangements are considered in line with council policy.

What You Will Gain

• Hands-on experience supporting AI adoption at scale in a public sector organisation.
• Meaningful exposure to digital transformation, change management, and organisational development.
• A portfolio of practical work with demonstrable, measurable impact.
• Opportunities to build skills in training design, stakeholder engagement, and strategic communications.
• Experience working within a mature governance and programme delivery framework — excellent grounding for a career in digital transformation.
• Supportive colleagues committed to doing this well, ethically, and sustainably.
• Access to Microsoft 365 Copilot and the AI tools you will be helping colleagues to adopt.

Please note, we are currently unable to offer sponsorship for this post.

Applicants must be educated to at least HND level in a relevant discipline such as Business, Digital Technologies, Communications, Learning & Development, or a closely related field.

Alternatively, candidates may demonstrate a minimum of three years’ experience in a professional ICT environment, working in a customer‑facing or customer‑support role.

Where experience is offered instead of a formal qualification, applicants should clearly show how their background has provided equivalent knowledge, skills and professional competence relevant to this post.

We also welcome applications from those whose experience spans both qualifications and practical ICT work.

Essential Skills & Experience

• Demonstrable experience delivering training, engagement, or change activities. Ideally in a multi-stakeholder environment.
• Excellent written and verbal communication skills, with the ability to explain complex ideas…