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HelpDesk/Support IT Support

IT Help Desk Pro: 1st Line Support & Troubleshooting

Job in Perth, Perth and Kinross, PH1, Scotland, UK
Listing for: Agilis Recruitment
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
A recruitment agency is seeking a 1st Line Support Analyst to join a service desk team in Perth, Scotland. This role focuses on providing initial IT support and triaging incidents. Responsibilities include assisting users with hardware and software issues, logging support requests in Service

NOW, and ensuring high customer service standards. A basic understanding of ITIL and good knowledge of Microsoft products is required. This position offers an opportunity for growth in a team-oriented environment.
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