Director, Operations

Career Opportunities with Middlesex Water Company Careers At Middlesex Water Company Are we RIGHT for you?

The word RIGHT stands for what we VALUE:
Respect, Integrity, Growth, Honesty and Teamwork.

Middlesex Water Company (NASDAQ:

MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our services and the individuals who uphold our reputation. Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as full medical, dental, and vision benefits, 401k, paid time off, tuition assistance, learning and development opportunities, employee assistance program, and more.

The Director of Operations provides strategic leadership, operational oversight, and executive direction for the planning, development, and management of water utility services. This includes water treatment, distribution, infrastructure maintenance, regulatory compliance, capital improvement projects, budgeting, and personnel management. The Director ensures the delivery of safe, reliable, and sustainable water services to the community while aligning with organizational goals, regulatory standards, and environmental stewardship.

• Strategic Leadership: Develop and implement long‑term strategies for water utility operations, capital planning, and infrastructure resiliency.
• Regulatory Compliance: Ensure all safety, water quality and environmental regulations are met; prepare for and respond to regulatory audits and inspections.
• Operations Management: Oversee daily operations of water treatment and distribution systems; ensure compliance with local, state, and federal regulations including EPA, Safe Drinking Water Act, and OSHA.
• Emergency Preparedness: Lead emergency response planning and coordination related to water supply interruptions, drought, contamination, or natural disasters.
• Capital Projects & Infrastructure: Lead the planning, budgeting, and execution of capital improvement projects; collaborate with engineering, procurement, and construction teams.
• Financial Oversight: Develop and manage multi-million-dollar operating and capital budgets; implement cost-saving initiatives and ensure financial accountability.
• Stakeholder Engagement: Serve as a liaison to government agencies, community organizations, contractors, and the public. Represent the utility in public meetings and professional forums.
• Team Leadership & Development: Manage and mentor a diverse team of managers, engineers, operators, and administrative staff. Promote a culture of safety, innovation, and continuous improvement.

• Bachelor’s degree in Engineering, Environmental Science, or a related field; or a combination of experience and certifications.
• Minimum 10 years of progressive experience in water utility operations, with at least 5 years in a leadership role.
• NJDEP Operator’s License(s) matching those required for official Licensed Operator of Record or ability to obtain.
• Valid NJ driver’s license required.
• In-depth knowledge of water utility systems, treatment technologies, regulatory standards, and infrastructure management.
• Strong financial acumen and budget management skills.
• Exceptional leadership and team-building abilities.
• Excellent communication and public speaking skills.
• Ability to navigate complex regulatory environments and develop policies.
• Proficiency with Microsoft Office and utility management software (GIS, WACS, MWM, NJDEP EN Suite, One Call Express, Invision, EBS, IWORQs for cross connection control, sharepoint, excel & word).
• Response to emergencies is required; occasional evening and/or weekend, holiday work.

• Salary Range: $121,632 – $182,448 annually, based on experience and qualifications.
• Total Rewards Package Includes:
  • Medical, dental, and vision coverage (effective first of the month after hire).
  • 401(k) with company match.
  • Company paid life and disability insurance.
  • Paid time off and 12 paid holidays.
  • Tuition assistance and professional development opportunities.