Education Engagement Officer; Absence Monitoring

Job Title: Education Engagement Officer (Absence Monitoring)

Salary: £29,832 - £31,877 per annum

Hours per Week: 35 Hours

Location: Pershore

Team: Education Engagement LINCs Team

Contract: Permanent, all year round

Worcestershire County Council are looking for an Education Engagement Officer (Absence Monitoring) who shares our passion for keeping children and young people at the heart of everything we do. The role involves providing a good education for all, acting in a professional and timely way to protect children from harm, and supporting inclusivity and diversity.

The Worcestershire County Council Education Engagement Team provides many statutory services to all Worcestershire residents for all Worcestershire schools.

This role will be within the LINCs Team who are responsible for Absence Monitoring within schools, Participation Monitoring of the Post 16 cohort, identification of children missing education or elective home education, provision of Child Entertainment and Employment licences, and support of the Operation Encompass early intervention safeguarding partnership.

You will support the Education Absence Monitoring Officers and collaborate with the rest of the team and external services to identify children not in education or not receiving suitable education. You will prepare for discussion at the weekly CCAS panel where appropriate, and contribute continuously to improving the service.

The role is data and process driven, desk‑based, and involves entering information into various systems and databases, reviewing and assessing educational situations, and making decisions on further consideration by the LA.

You will work as part of a small, dynamic team providing frontline support, giving advice and guidance to schools, parents and professionals. The role requires working under pressure, meeting deadlines, communicating effectively in person and in writing, dealing with anxious or apprehensive individuals sensitively, and using diplomacy and professional challenge as required.

Strong attention to detail, high standards of work, confidentiality and compliance with data protection requirements.

Demonstrable computing experience, especially with MS Office, spreadsheets, and management information databases.

Outstanding organisational skills, ownership, accountability and responsibility for work, and excellent relationship‑building skills.

Please see the person specification for further information.

For more information regarding the role please contact Matt Pooler, Education Engagement Manager at M

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage.

• Worcestershire County Council - Why work for us?
• Children's Workforce Academy

Some of these offers include:

• Great Holiday Entitlement: As well as bank holidays, you’ll get 26 days paid holiday (pro‑rate for part‑time staff). This goes up to 31 days when you have been with us for five years. If you get more than 26 days where you work now, we’ll match your holiday up to 31 days.
• Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
• Professional Learning & Development: We actively encourage learning and development for all our staff who want to progress further or explore other areas within the organisation.
• Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.

The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

14th December 2025

18th December 2025