Civil Enforcement Officer

Civil Enforcement Officer (2 posts)

Employment type: Permanent contract (Full-time, 37 hours per week, rota basis)

Salary: £28,598 - £31,022 per annum

Location: Malvern Hills and Wychavon District Councils

• Issuing penalty charge notices to vehicles parked in contravention of the Traffic Regulation Orders for on‑street locations in the Wychavon district and in off‑street car parks.
• Work mainly on foot, moving between sites.
• Patrolling the local areas to maintain good traffic flow.
• Undertake ticket machine checks and assist people in the community to use our facilities.
• Make a difference to the way people can use and access parking spaces.
• Work flexibly on a rota basis, covering a variety of shifts including weekend and bank holiday working.

• Have a good standard of education with qualifications in English and Mathematics.
• Be highly motivated with good interpersonal skills and able to handle sensitive (and sometimes confrontational) situations confidently and calmly in a professional manner.
• Have good communication skills and an ability to work on your own initiative.
• Be able to travel and patrol around the district and outlying villages; access to and use of a vehicle for patrols (business use insurance required).
• Be working outdoors alone in all weathers and walking for long periods (seven or more hours per day).
• Need to be able to work on a rota basis and cover a variety of shifts including weekends.
• Be able to undertake other duties as required and provide support to other local areas when needed.
• Have experience in a similar role or равна customer service, retail and hospitality.

• Excellent pension scheme with employer contributions.
• Generous annual leave entitlement with options to purchase additional leave.
• Committed training programme and development opportunities.
• On‑site nursery with 20% staff discount.
• Discounted Gym and swim membership.
• Health and wellbeing support and a free employee assistance scheme including access to counselling services.
• Cycle to Work scheme.
• Employee discounts with a range of companies, including EE and the Kaarp discount scheme.

Note: Wychavon District Council does not currently offer sponsorship for candidates without the Right to Work in the UK.

Contact:
Laura Taylor on

Closing date: Sunday 25 January 2026

Interview date: Friday 6 February 2026

Please note if we experience a high intake of applications, we may close the role and interview for the position sooner than advertised