Sales Administrator

SF Recruitment have partnered with an organisation near Pershore that are looking to recruit a Sales/Export Administrator.

Salary: £28,000-£32,000
Working pattern: full time site based Monday to Friday

The Sales Administrator / Export Administrator plays a key role in supporting the sales function and managing all administrative aspects of domestic and international orders. This role ensures sales orders are processed accurately, export documentation is compliant, and customers receive a smooth, professional experience from order through to delivery.

Key Responsibilities

Sales Administration

Process and manage sales orders from receipt to dispatch

Prepare quotations, sales confirmations, and invoices

Maintain accurate customer and order records within CRM/ERP systems

Act as a point of contact for customers, handling enquiries and order updates

Support the sales team with reports, forecasts, and administrative tasks

Coordinate with production, warehousing, and logistics teams to meet delivery deadlines

Export Administration

Prepare and manage all export documentation (commercial invoices, packing lists, certificates of origin, etc.)

Ensure compliance with international trade regulations, customs requirements, and Incoterms

Liaise with freight forwarders, shipping agents, and couriers

Arrange international shipments and track deliveries

Ensure correct commodity codes, duties, and shipping terms are applied

Maintain accurate records for audits and compliance purposes

General Administration

Maintain organised digital and paper filing systems

Support finance with billing queries and payment follow-ups

Assist with continuous improvement of sales and export processes

Provide general administrative support to the wider team as required