Bakery Manager

Description

Walt Churchill's Market is hiring a Full-Time Bakery Manager for our Perrysburg, OH location.

If you LOVE great food, deliver consistent QUALITY, RESPECT your co-workers,
CARE about customers, and maintain a SAFE and CLEAN work environment, we want to talk to you!

The Bakery Manager reports to the Store Manager and is responsible for the overall success of the Bakery including the baking, decorating, sales, and merchandising operations. The Bakery Manager will motivate and manage the Bakery staff, clearly communicate objectives to ensure quality products are being produced, uphold health and safety standards, verify customer orders are fulfilled, and ensure product shelf life is accurate to generate sales.

The Bakery Manager is expected to work 5 days per week for a total of 45 hours, including one weekend day. Hours may increase and shift times may vary based on Bakery needs. Ability to work weekends and holidays is required.

• Provide exceptional customer service in all areas and uphold the same standards for all Bakery Department staff
• Work with the Assistant Bakery Manager in effectively training and educating new Bakery employees to ensure new hires are successful in their position and as a team member
• Maintain a clean, organized, and well-stocked department
• Ensure proper rotation of all department products
• Ensure Bakery product quality by following WCM’s recipes
• Work with the Assistant Bakery Manager in controlling production numbers and costs, including ordering product, tracking shrink, managing inventory, and optimizing products
• Responsible for leading the department’s Quarterly Inventory
• Customer service management; includes properly handling customer issues and using problem-solving skills to ensure all WCM customers have an excellent experience
• Strategically merchandise and track sales to meet customer demand and increase profits
• Participate in or lead special events and holidays
• Create schedules for all Bakery employees, not exceeding the maximum sales per labor hours
• Ensure compliance with safety and sanitation standards mandated by government regulations
• Maintain and ensure cleanliness of all Bakery equipment, placing service calls as needed
• Monitor staff progress, providing regular feedback regarding their performance and any areas of improvement. This includes completing annual Employee Performance Evaluations
• Coach employees to meet expectations. When coaching fails, address and document disciplinary action, having consulted store manager and/or Human Resources before meeting with employee
• Interview Bakery candidates and work with the Store Manager to make hiring decisions
• Maintain timely email, phone, and in-person communication with vendors, customers, and co-workers
• Participate in meetings with vendors and department managers, including but not limited to: weekly store management meetings, marketing meetings, and quarterly financial reviews
• Review weekly invoices
• Attend trade shows and trainings as directed by upper management
• The Perrysburg Bakery Manager will communicate regularly with the Briarfield Bakery Manager to supply product to the Briarfield store as ordered
• The Perrysburg Bakery Manager will effectively communicate details of new commissary product as it becomes available

• Become a WCM Owner! (Employee Ownership Stock Plan)
• Begin accruing PTO immediately, with eligibility to use it after 90 days
• Extra holiday pay
• Employee Discount
• 401(K) with company match
• Medical/Dental/Vision Insurance
• Quarterly Profit-Sharing Bonus Plan
• Training and job advancement opportunities

Come be part of our 100+ year tradition and see why Walt Churchill's Market is "Better Because"!

• Management experience in a bakery, restaurant, or retail setting
• Passion for producing and selling quality baked goods
• Moderate computer skills, including email, Excel, Word, Outlook, and online ordering systems
• Great multitasking, organizational, communication, and customer service skills
• Comfortable working with the public and greeting, speaking with, and assisting customers
• Attention to detail, ensuring duties are completed correctly and on time
• Leadership, sales, and merchandising skills

• Must be at least 18 years of age
• High school diploma/GED
• Serv Safe/Food Safety Certification or willingness to obtain one
• Culinary education (classes, certification, or degree) is a plus

• Prolonged periods of standing, walking, twisting, lifting, bending, and reaching
• Occasional instances of pushing, pulling, and squatting
• Must be able to frequently lift 10-30 pounds and occasionally lift up to 50 pounds
• Ability to withstanding working in both hot and cold environments, e.g. the Bakery Department and walk-in freezer