Grocery Manager

Job Summary

The Grocery Department Manager works to maximize sales and profitability for their department by providing excellent customer service and maintaining department and store cleanliness. The Grocery Department Manager maintains a well-stocked department, follows store procedures, and keeps an eye toward improving processes and product offerings whenever possible. The Grocery Manager supervises all Grocery Department employees and is expected to work 5 days per week for a total of 45 hours, including one weekend day.

• Provide exceptional service in all areas
• Maintain a clean, organized, and well-stocked department on the sales floor and in the stock room
• Assure proper stocking and rotation of all department products, including backstock
• Participate in meetings with vendors and department managers, including but not limited to weekly manager meetings and marketing meetings
• Maintain timely email, phone, and in-person communication with vendors and customers
• Coordinate product additions and pricing information with vendors, department managers at other WCM locations, and the pricing department
• Work with the store manager to plan future ad features and App Card promotions
• Track sales and order products to meet customer demand and increase profits, maintaining adequate inventory on all products
• Ensure incoming grocery shipments are unloaded efficiently and safely
• Control department expenses by enhancing operations, meeting budgeted goals, and controlling shrink
• Minimize out-of-stock and overstock product to ensure fresh merchandise
• Ensure compliance with safety and sanitation standards mandated by government regulations
• Train staff on job duties, department procedures, and proper/safe use of equipment
• Delegate work for maximum productivity, and motivate staff to achieve department goals
• Monitor staff progress and provide feedback regularly; coach and complete performance evaluations
• Regularly verify product pricing and replace price tags and/or signage as needed
• Promote grocery items using announcements, special displays, signage, cross merchandising, weekly ads, and seasonal plans for end caps and shippers
• Keep up with product and merchandising trends in the area by visiting other stores, visiting relevant websites, talking with customers, etc; implement improvements in the Grocery Department in order to keep WCM relevant and competitive
• Determine optimal staffing levels and schedule staff for full coverage, not exceeding the maximum sales per labor hour
• Attend food shows as directed by upper management
• Conduct quarterly inventory for the department
• May be called upon to manage store in absence of the Store Manager and Assistant Store Manager
• May be expected to take on additional store duties, such as running the cash register and closing the store as needed
• Should expect to closer the store at least 1 night per week

• Employee Stock Ownership Plan - Become a WCM Owner!!
• Paid Vacation after 90 Days (Accrue PTO starting on Day
  1)
• Employee Discount
• 401K with Company Match
• Medical/Dental/Vision Insurance
• Quarterly Profit-Sharing Bonus Plan
• Training and Job Advancement Opportunities

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• Moderate computer skills, including email, Excel, Word, and online ordering systems
• Great multitasking, organizational, communication, and customer service skills
• Comfortable working with the public and greeting, speaking with, and assisting customers
• Attention to detail, ensuring duties are completed correctly and on time
• Leadership, sales, and merchandizing skills
• Previous experience working with vendors and ordering product
• Ability to travel to trade shows, seminars, and other retailers

• High School Diploma/GED
• Previous experience in grocery retail experience is required
• Previous experience in Grocery Department management, preferred

• Prolonged periods of standing, walking, twisting, lifting, bending, pulling, pushing, and reaching
• Must be able to frequently lift up 25 pounds and occasionally up to 50 pounds
• Frequent use of carts and pallet jacks (manual and electric)
• Frequent use of step ladders and step stools
• Ability to read small print on labels and shelf tags