Sales Associate

Sales Associate – Part-Time at Little Green Apple Hallmark

We are looking for part-time sales associates who are enthusiastic, energetic, friendly, and hard-working.

The Sales Associate is responsible for providing exemplary selling and customer service designed to improve the productivity and profitability of the store. The role involves providing product recommendations and solutions by working proactively with customers and serving as a role model of best-practice retail execution. The focus is on sales, service, and relationship-building at all times. The position also involves inventory management procedures, stock sets, stocking, housekeeping, and assisting with stockroom duties, as identified or assigned.

The Sales Associate works closely with the corporate store team and reports directly to the Store Manager.

• Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.
• Building and sharing expertise on products, promotions, services, and brand rewards programs—relevant and customized to the shopper needs and occasions.
• Helping customers find the perfect card and gift solutions to fulfill their missions of caring and connecting.
• Sharing stories and communities of caring to reinforce the cycle of kindness.
• Handling store operations to make shopping easy and convenient (product replenishment and merchandising, ringing sales, processing shipments, managing inventory, fulfilling  orders, curbside deliveries, etc.).
• Delivering an exceptional consumer shopping experience that leaves guests inspired, enabled, affirmed, and eager to return.
• Working as a team to meet store sales goals and ensuring customers leave with what they need (and a few things they didn’t know they needed).
• Upholding all company policies and practices.
• Performing housekeeping of the store (backroom, front of store, bathroom, etc.).
• Performing/completing other duties or special projects as assigned.

• If under 18, must have ability to meet work permit requirements, if applicable.
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings and weekends.
• Ability to provide proof of eligibility to work legally in the United States.

• High school diploma or equivalent.
• One or more years of previous experience in (specialty) retail, sales, or customer service.

• Strong customer-focused engagement and consultative selling skills.
• Ability to communicate effectively with customers and employees. Strong sense of urgency, flexibility and willingness to adapt to change.
• Ability to receive feedback and take action when appropriate. Proficiency and comfort using a computer and other technology.
• Desire and ability to learn the business.

• Must be able to continuously stand/walk, push/pull, lift/carry up to 10 pounds, use fine finger movement and tactile skills to assist with products, customers, registers, and equipment, and grasp with hands and/or fingers.
• Must be able to frequently bend at the waist, climb heights, kneel and squat, lift/carry up to 40 pounds, and reach overhead.
• Must be able to occasionally balance on uneven surfaces, lift/carry up to 50 pounds.
• Must be able to rarely drive or travel, lift/carry up to 75 pounds, or sit/remain seated during performance.
• Must be able to continuously communicate with customers, co-workers, vendors, in-person or by phone. This includes speaking, hearing, and sight.
• May be exposed to dust, cleaning agents, truck exhaust when receiving deliveries, limited lighting at close of business, noise, smells of products, outdoor work, and working at heights in stockroom or on the floor.

Regular, part-time, hourly position that is non-exempt under the Fair Labor Standards Act (FLSA). Typically 6-20 hours per week, not to exceed an average of 28 hours per week.

The statements describe the general nature and level of work performed and are not intended to be an exhaustive list of responsibilities and duties. Employees must be physically able to perform essential functions with or without reasonable accommodation.

LGA Retail, Inc. (d.b.a. Little Green Apple) does not discriminate in employment on the basis of race, religion, color, creed, national origin, ancestry, ethnicity, gender, economic status, age, marital status, sexual orientation or disability. We provide reasonable accommodation for qualified individuals with a disability, if requested.