ECommerce Consultant

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Sales

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing backup power to hospitals, emergency power during natural disasters, and supporting critical infrastructure for data centers, municipalities, and more. With over 95 years in the electric power business, our team has world‑class expertise and a proven ability to adapt to changing demands.

We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

As an eCommerce Growth Consultant in the Electric Power Division, you will ensure our customers can acquire the right part at the right time. Through providing increased customer and dealer visibility to our online ordering platforms, you will help guarantee that, regardless of size, customers can meet their needs. You will work closely with internal partners and dealers to identify growth opportunities and support field team execution.

• Work with the EP eCommerce Program Manager to execute the developed eCommerce strategy.
• Develop eCommerce growth plans for targeted global dealers and collaborate with Electric Power sales execution teams to support dealer‑specific targets.
• Drive eCommerce customer activations and deploy support programs with targeted global dealers.
• Lead the prospecting of EP CAT Integrated Procurement (IP) customers and work with DSD & dealer partners to grow CAT IP connections.
• Serve as eCommerce SME / Level 3 support for ASRs and the Electric Power Digital Sales team.
• Train dealers and customers in eCommerce solutions, including , Cat Central, and CAT IP demos to facilitate increased adoption.
• Manage metrics, dashboards, and supporting management tools to monitor performance and identify improvement opportunities.

• Four‑year degree in business, economics, finance or a related field or equivalent experience.
• Work‑knowledge of customer focus principles and ability to create customized customer solutions.
• Ability to communicate the importance of customer needs, research and verify those needs, solicit feedback, and act on improvement opportunities.
• Working knowledge of decision‑making processes and critical‑thinking tools.
• Effective communication skills including clear feedback, listening, oral presentations, and written reports.
• Relationship management skills with clients, vendors, and peers.
• Business‑development skills, including market identification and plan assessment.
• Value‑selling knowledge and ability to present product, technology, or service benefits.

• Previous experience with eCommerce platforms.
• Previous experience with Caterpillar eCommerce solutions.
• Previous experience in a field‑facing role.
• Master’s degree in business administration or a related field.

• Position located in Peoria, IL or Dallas, TX.
• Work schedule:
  
  5 days a week in the office.
• Travel up to ~20% possible.
• Domestic relocation offered.
• Visa sponsorship not available.

$ – $

Compensation and benefits may vary based on factors such as job level, market location, and individual performance.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement
• These benefits also apply to part‑time employees.

February 20, 2026 – March 5, 2026

Caterpillar is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Any offer of employment is conditioned upon the successful completion of a drug screen.