Care Center Manager

Care Center Manager page is loaded## Care Center Manager locations:
IL - Peoria time type:
Full time posted on:
Posted Todayjob requisition :
Req.
157960

Our associates celebrate lives. We celebrate our associates.

Manage the daily operations of a single Care Center location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.
** JOB RESPONSIBILITIES
**** Financial Management
*** Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
* Accountable for monitoring and achieving annual financial goals
* Approve expenditures and invoices including overtime
** Operations
* ** Manage the daily activities ensuring on-time services
* Assure the location’s operating practices comply with applicable federal and state regulations and Company policies
* Establish location goals and priorities
* Effectively present and communicate Company and Market strategies, values, and goals to staff
* Manage frontline supervisor’s responsibilities, expectations, and accountabilities
* Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
* Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
* Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture
** People Development
*** Develop a strong, trusting, and reliable team
* Understand team members’ career aspirations and provide assignments to develop skills and or close gaps
* Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
* Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
* Collaborate with Human Resources and Market Leadership for recruiting and retention
** Other
* ** Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
* Develop and or implement plans to improve customer satisfaction index and on-line community reviews
** MINIMUM REQUIREMENTS
**** Education
* ** High school diploma or equivalent
* Technical school diploma or Mortuary Science preferred
* Bachelor’s degree in Mortuary Science as required by state/province law and as prescribed by each state board
** Certification/License
*** Embalming license required for Manager Care Center as required by state/province law and as prescribed by each state board
** Experience
* ** Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
* Minimum (2) years of experience managing people or projects
* Budgeting and expense control experience strongly preferred
** Knowledge,

Skills and Abilities

*** Ability to work evenings and weekends
* Financial and business acumen
* Proficient in MS Office suite
* Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
* Excellent customer service skills
** Pay:** $70, annually based on experience
** Benefits:
** Medical Dental Vision Flexible Spending Accounts (health care and dependent care) Health Savings Account with Company Contribution Sick Leave Short-Term Disability Long-Term Disability Life Insurance Voluntary Accidental Death or Dismemberment Insurance Dependent Life Insurance SCI 401(k) Retirement Savings Plan with Company match Employee Assistance Program Postal Code: 61604

Category (Portal Searching):
Operations

Job Location:

US-IL - Peoria
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