Submission details End-User Support Specialist, Peoria IL, Onsite

Position: Need submission details for End-User Support Specialist, Peoria IL, Onsite
Dear Partner, Good Morning , Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for _
* _
** End-User Support Specialist, Peoria IL, Onsite
** need submissions you please review the below role, if you are available, could you please send me updated word resume, and below candidate submission format details, immediately. If you are not available, any referrals would be greatly appreciated. Interviews are in progress, urgent response is appreciated. Looking forward for your immediate response and working with you.
** Candidate Submission Format - needed from you
** Full Legal Name Personal Cell No ( Not google phone number) Email   Availability Availability to start, if selected Current Location Open to Relocate Work Authorization Total Relevant Experience Education./ Year of graduation University Name, Location Last 4 digits of SSN Country of Birth Contractor Type DOB: mm/dd Home Zip Code
** Assigned Job Details
** Job Title :
End-User Support Specialist

Location:

Peoria IL, Onsite Rate :
Best competitive rate
** Local candidates only*
* ** PROJECT DETAILS
** The End-User Support Specialist will provide comprehensive technical support to end-users across the organization. This includes troubleshooting hardware and software issues, configuring and maintaining desktop systems, and ensuring the security and performance of the end-user computing environment.
** JOB DESCRIPTION
** 1.
** End-User Support:** - Provide Level 1 and Level 2 support for desktop systems, software applications, and peripherals.

- Diagnose and resolve hardware, software, and network issues for end-users.

- Respond to tickets and service requests within established SLAs. 1.
** Desktop Management:** - Install, configure, and maintain desktop hardware and software, including operating systems and applications.

- Deploy and manage devices using enterprise tools such as SCCM, Intune, or similar platforms.

- Image, configure, and deploy computers and other devices for new users or upgrades.

- Perform regular updates, patches, and upgrades on desktop systems.

- Ensure antivirus, endpoint protection, and system security are up to date and functioning effectively.

- Monitor desktop system performance and identify potential issues proactively. 1.
** Documentation and Training:** - Maintain detailed documentation of configurations, changes, and support requests.

- Create user manuals and guides for common tasks and procedures.

- Provide training to end-users on system use and best practices.

- Assist with onboarding new employees by setting up and training them on their desktop systems.
** REQUIRED DEGREE
** Graduation from an accredited college or university with a Bachelor's Degree
** REQUIRED CERTIFICATION(S)
** Must have certifications such as CompTIA A+, Microsoft Modern Desktop Administrator.

- ** REQUIRED SKILLS/EXPERIENCE*
* ** YEARS*
* ** Candidate's ACTUAL Years of Experience** - Proficiency with Windows and Apple iOS operating systems.

- Knowledge of desktop imaging and deployment tools like SCCM, Intune, or similar.

- Experience with Active Directory and Group Policy.

- Basic understanding of networking concepts (e.g., TCP/IP, DNS, DHCP).
** ADDITIONAL REQUIREMENT*
* ** YEARS*
* ** REFERENCES
* * Two (2) references of submitted candidates required. Please provide the following information.
** Must submit with resume.** - First/last name of reference - Title - Company Name - Job title of contractor while reporting to this supervisor/manager - Telephone number - Email Address (if available) No min. **++Reference 1:++** - First/last name of reference - Title - Company Name - Job title of contractor while reporting to this supervisor/manager - Telephone number Email Address (if available) **++Reference 2:++** - First/last name of reference - Title - Company Name - Job title of contractor while reporting to this supervisor/manager - Telephone number Email Address (if available)
** Preference given to candidates with the below skills/experience. Must also meet minimum requirements.
** Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Work closely with the IT team to ensure alignment of desktop systems with broader IT infrastructure. Assist in the implementation of IT projects related to desktop infrastructure. Ability to organize and prioritize workload and work with minimum direction. Accurate and precise attention to detail. Contribute to team efforts and departmental objectives through various tasks as required.

** Thanks and Regards Nancy Talent Acquisition | Nukasani Group Inc Tel:  Email:
1001 E Chicago Ave, Unit B 111, Naperville IL 60540.**