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IT Support Technical Support IT Specialist

Technical Support & Business Systems Liaison

Job in Peoria, Peoria County, Illinois, 61639, USA
Listing for: DSM-H Consulting
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    IT Support, Technical Support, IT Specialist
Job Description & How to Apply Below
A leading IT consulting firm in Peoria, IL is seeking a Digital Tech Support Analyst to support Tier 1 agents by liaising with Tier 2/3 teams. The role involves resolving technical cases, improving knowledge for training, and optimizing operational performance. Candidates should possess a degree with 2-4 years of experience or 6+ years without a degree in technical support. Essential skills include analysis, strong communication, and problem-solving.

This contract position offers a dynamic work environment with global interaction.
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