Senior Manager, Analytics; Service Events & Insights

Position: Senior Manager, Analytics (Service Events & Insights)
The Global Service organization within our Product Support & Logistics Division (PSLD) provides world-class support to Cat dealers across the globe. As the
** Senior Manager, Analytics (Service Events & Insights),
** you will accelerate transformational initiatives across Global Service and the enterprise, normalizing and enhancing fluid analysis, inspection, service response, Cat Interact and dealer Work Order data within the Service Events Domain to deliver quality insights by:
* *
* Location:

** Peoria, IL (United States)
* ** Required Travel:
** Up to 25% (Domestic + International)
* ** Relocation Assistance Offered:
** None
* ** US Work Sponsorship Offered:
** None•
** Education Requirement:
** 4-year college degree in Business, Data Science, Engineering or related field.•
** Business Statistics:
** Knowledge of the statistical tools, processes, and practices to describe business results in measurable scales; ability to use statistical tools and processes to assist in making business decisions.
•
** Products and Services:
** Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
•
** Analytical Thinking:
** Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
•
** Innovation:
** Knowledge of the value of innovation; ability to create and develop new ideas for answers to work-related problems that improve the performance of the organization.
•
** Design Thinking:
** Knowledge of concepts, principles, and processes of design thinking; ability to utilize the knowledge in designing new products and services and even improving organizational operation.
•
** Emerging Technologies:
** Knowledge of emerging technologies; ability to design, apply and evaluate new information technologies for business environments.
* Medical, dental, and vision benefits
* Paid time off plan (Vacation, Holidays, Volunteer, etc.)
* 401(k) savings plans
* Health Savings Account (HSA)
* Flexible Spending Accounts (FSAs)
* Health Lifestyle Programs
* Employee Assistance Program
* Voluntary Benefits and Employee Discounts
* Career Development
* Incentive bonus
* Disability benefits
* Life Insurance
* Parental leave
* Adoption benefits
* Tuition Reimbursement
#J-18808-Ljbffr