Director of People & Culture

ABOUT FIDDLER’S CREEK

Fiddler’s Creek, a private ownership, master-planned, mandatory membership, and gated community, is seeking an accomplished and approachable Director of People & Culture (DPC) to lead the people operation at this luxury club and community. This role will set and execute the Club’s human resources strategy including talent acquisition, succession planning, organizational development, employee relations, compensation, benefits, learning, and employee engagement.

Working under a strategic and driven General Manager who is looking to further elevate the overall member and staff experience at Fiddler’s Creek, the Director of People & Culture will be a senior executive and key business partner, charged with creating, enhancing, and executing all talent programs, and will be an integral part of this collaborative, high-performing team.

This is an excellent opportunity for a seasoned HR professional who has the proven ability to think strategically but also loves the day-to-day HR responsibilities and personal employee interactions. This key role goes beyond the traditional HR role of simply administering to the operation; we are looking for a business-savvy, relationship-builder who is a driven, innovative, hospitality-infused leader.

There are approximately 1500+/- single family homes and 1400+/- condominiums at present, with an approved eventual build-out of 5,000 homes.

Approximately 30% of the residents live in the community on a year-round basis.

There are approximately 60 miles of roadways within the community, all individual neighborhoods are maintained by individual neighborhood associations.

Overall operating budget of approximately $13+/-M.

Club and Spa is a mandatory membership. Golf and Tarpon Club memberships are additional.

F & B revenues are approximately $5M from all sources with approximately 70% of that derived from ala carte dining and 30% from galas and fine dining.

Total employees in-season: +/- 320 (including 120 H2B employees).

Total employees off-season: +/- 200.

Total employees in HR: 3 (including the DPC).

HR/Payroll System: ADP Workforce Now.

Collective Bargaining Agreements:
None.

FIDDLER’S CREEK WEBSITE:

• CONNECT – Build relationships, listen, observe, meet, and learn about the various departments, staff, and culture. Get to know what makes Fiddler’s Creek special.
• HR COMPLIANCE – Assume responsibility for the HR basics, ensuring compliance and the essentials are completed.
• ASSESS & EXECUTE – Evaluate current human resources processes and create a strategy and action plan for enhanced people operations moving forward.
  • RECRUITMENT & RETENTION – Work with the leadership team to continue to source top talent, both seasonal and year-round, specifically focusing on H2B and J-1 recruitment and retention.
  • COMPENSATION – Conduct analysis of current compensation and benefits programs, creating a strategy to enhance current offerings to ensure the recruitment and retention of the best and brightest.
  • CULTURE – Work with leaders to reinforce desired cultural behaviors associated with the established culture and critical outcomes in all aspects of the operation.
  • DEVELOPMENT – Create a management training and development strategy to attract top leadership talent and develop future leadership through succession planning.
  • Any other Club strategic initiatives as determined by the GM.

• Human resources strategy, administration, and compliance.
• Employee recruitment, selection, onboarding, and succession planning.
• Engagement, training, and performance management.
• Employee benefits and compensation.

• Exceptional understanding of all functions of Human Resources and a robust knowledge of applicable federal/local/state laws and HR best practices.
• Strong experience with H2B, J-1, and seasonal staffing immigration requirements.
• A history of progressive Human Resources management experience within a hospitality industry required, preferably within hotels, clubs, or restaurants industries.
• Proven experience with at least five…