Enrollment Specialist

• Employment Type: Full-Time
• Working Pattern: Standard business hours
• Salary: USD 60,000 – 120,000 per annum (based on experience and performance)

We are seeking a dedicated and organized Enrollment Specialist to support individuals throughout an enrollment process related to energy-related programs and services. This role focuses on applicant guidance, application review, data accuracy, and providing a high standard of customer support.

The Enrollment Specialist will play an important role in ensuring applicants clearly understand enrollment requirements, documentation, and next steps while maintaining accurate records and compliance with internal procedures.

• Respond to enrollment-related inquiries and provide clear, accurate information on requirements, processes, and policies
• Review and assess applications to ensure completeness, accuracy, and required supporting documentation
• Enter, update, and maintain accurate records within internal systems
• Guide applicants through enrollment steps and explain program details when required
• Address applicant questions or concerns and resolve enrollment-related issues professionally
• Maintain confidentiality and handle sensitive information responsibly
• Collaborate with internal teams to ensure smooth and timely enrollment processing

• High school diploma or equivalent (associate or bachelor’s degree preferred)
• Previous experience in enrollment, administration, customer service, or a related role
• Strong verbal and written communication skills
• Excellent organizational and time management abilities
• High attention to detail and accuracy
• Ability to manage multiple tasks and meet deadlines
• Customer-focused mindset
• Strong problem-solving and interpersonal skills
• Ability to explain processes clearly and professionally
• Proficiency with data entry and record management systems
• Ability to work independently and as part of a team
• Annual salary range of USD 60,000 – 120,000
  , dependent on experience and performance
• Structured onboarding and training
• Opportunities for professional development and role progression
• Inclusive and supportive work environment

We are committed to fair and inclusive hiring practices. All employment decisions are based on qualifications, skills, and experience, in accordance with applicable employment laws.