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Front Desk Agent

Job in Peoria, Peoria County, Illinois, 61639, USA
Listing for: CUSA, LLC
Full Time position
Listed on 2026-01-19
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below

Join CUSA, LLC as a Full-Time Hotel Front Desk Agent and immerse yourself in a dynamic hospitality environment! This onsite position offers the chance to engage directly with guests, creating memorable experiences in a vibrant atmosphere. With a competitive pay rate of $16.00 per hour, your skills in customer service will be valued and rewarded. You’ll be part of an energetic team that thrives on innovation and high performance, where every day brings new challenges and opportunities for growth.

Embrace the adventure of the hospitality industry while working in a professional setting that celebrates integrity and excellence. If you're ready to make a difference in guest experiences and work with a company that prioritizes customer-centricity, this is your chance to shine!

Make a difference as a Hotel Front Desk Agent

As a Full-Time Hotel Front Desk Agent at CUSA, LLC, you'll play a vital role in creating a welcoming atmosphere for our guests. Your responsibilities will include managing check-ins and check-outs, ensuring a smooth and efficient process from the moment guests arrive. You will handle payments with accuracy and professionalism, while also being the go-to person for answering calls and resolving any guest issues that may arise.

Your empathetic nature and problem-solving skills will help you address customer inquiries and concerns, enhancing their overall experience.

Join our dedicated team and be at the forefront of creating unforgettable moments in hospitality!

Does this sound like you?

To excel as a Full-Time Hotel Front Desk Agent at CUSA, LLC, you'll need a range of key skills and proficiencies. Familiarity with Marriott systems is essential, as it will enable you to efficiently manage check-ins, check-outs, and payment processing. Strong communication skills are vital for effectively answering calls and resolving guest issues, ensuring that every interaction is friendly and professional.

Additionally, having a customer-centric mindset will allow you to empathize with guests, understanding their needs and providing solutions promptly. Problem-solving abilities will be crucial in addressing any challenges that may arise, while a keen attention to detail will help maintain accuracy in all transactions.

If you're passionate about delivering exceptional service, your contributions will be instrumental in creating memorable experiences for our guests.

Knowledge and skills required for the position are:

  • Familiar with Marriott
Will you join our team?

So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!

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