Supervisor - Community Support

Overview

Under the direct supervision of the Manager, Community Behavioral Health will provide daily oversight of the community support program and staff to ensure quality, compliance, and productivity benchmarks are met. Provides staff supervision to ensure that the care model requirements are met, and that best care is provided each and every encounter. Interacts with internal and external parties in a professional, timely manner.

Certifications:

• Driver's License - Illinois Secretary of State (ILSOS) Illinois Secretary of State
• Use of usual and customary equipment used to perform essential functions of the position. Upon Hire

Education: Bachelor's Degree:
Social Work;
Counseling;
Psychology;
Related Field.

Work Experience: Behavioral health

Other Requirements: Must have interpersonal and communication skills necessary to deal with a wide variety of clients and professionals with the ability to negotiate and establish effective working relationships with a multidisciplinary healthcare and community service team. Must demonstrate ability to identify and act upon psychosocial needs and work independently in an outcome orientated environment. Strong leadership skills and ability to form professional working relationships with peers.

Ability to document in, have knowledge of and use of the computer.

Key Accountability-Program Level

• Role models professionalism for all disciplines; uses positive, proactive communication; is approachable; uses well-developed stress management skills; professional presentation reflects UnityPoint Health mission, vision and values, creating an environment of trust and collaboration
• Is visible and accessible to staff on a regular basis
• Is available to staff by phone or arranges for such coverage during open program hours
• Assures that scheduling and staffing is timely, proactive, cost-effective, and meets the needs of the clients served
• Provides regularly scheduled supervision to program staff. Documents supervision in a compliant manner.
• Provides initial and ongoing training to program staff
• Monitors staff work regularly to ensure quality, compliance, and productivity benchmarks are met.
• Reviews clinical documentation for medical necessity and appropriate treatment recommendations, assumes responsibility as the LPHA if applicable
• Recruits/retains high performing staff and ensures high staff performance by holding staff accountable
• Conducts annual performance reviews
• Delivers patient care if/when necessary and assumes a leadership role in a clinical crisis situation

Key Accountability-Meet quality, compliance, and financial targets

• Participates in applicable trainings, teleconferences, and meetings.
• Prepares reports on activities and work group activities as needed.
• Ensures program meets compliance standards for all documentation and clinical charts.
• Informs manager and director of key components of the program.
• Ensures that individual and program productivity levels are met monthly.
• Holds staff accountable for individual productivity and compliance targets.
• Identifies and implements process improvement initiatives to ensure program is meeting quality, compliance, and productivity benchmarks.
• Participates in chart compliance reviews, analyzes results, and completes action plan for improvement

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle Bro Menn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care.

The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout…