Customer Service Representative

A global industrial organization is seeking Customer Service Representative

This is a night-shift, on-site contract opportunity with full paid training provided. No technical background is required — customer service or call center experience is all you need.

• Night Shift: 7:00 PM – 7:00 AM
• Enjoy 3–4 days off each week

• $15.50 - $16.30/hr
• Contractor

• Monitor safety-related video and system alerts
• Identify potential risks
• Accurately classify and document safety events
• Contact industrial site personnel when safety intervention is required
• Use internal systems and Microsoft tools to track and communicate information

• Customer service or call center experience
• Comfort multitasking (speaking and typing simultaneously)
• Strong attention to detail and communication skills
• Basic computer proficiency (Microsoft Office / Teams)
• Ability to work on-site and overnight
• Reliability and professionalism in a secure environment

• Swoon handles the staffing needs of over 80 Fortune 500 clients.
• We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.
• Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.