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Product Service Specialist: SR Triage & Dealer
Job in
Peoria, Peoria County, Illinois, 61639, USA
Listed on 2026-01-12
Listing for:
Caterpillar Inc.
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A global machinery manufacturer is seeking a Product Service Specialist to be the first point of contact for dealer inquiries and service requests. Responsibilities include investigation and documentation of service requests, problem resolution, and communication with dealers. The ideal candidate will have strong customer service skills, data analysis abilities, and effective communication techniques. This position is on-site in Peoria, Illinois, with a competitive salary range of $79,800 - $119,760.
Benefits include medical, dental, and 401(k) plans.
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