Communications Specialist
Listed on 2026-01-12
-
Customer Service/HelpDesk
HelpDesk/Support, Clerical, Customer Service Rep
"Your life - our Mission"
OSF Health Care is dedicated to providing Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition, and well-being offerings that focus on the whole person and engage with their current stage of life and career. to learn more about benefits and the total rewards at OSF.
Pay for this position is $17.14/hour. This is an hourly position.
OverviewThis job is located in Peoria, IL
Schedule: 4 x 8-hour shifts (12 p.m.
- 8:30 p.m.), rotating weekends and holidays
Hours: 32 hours a week
Position SummaryThe Communication Specialist will provide telephone assistance to team members, patients, physicians, and the general public in a timely and professional manner. They will manage the physician call schedules, out-of-hospital personnel lists, administrative call lists, and other miscellaneous contact lists used by hospital personnel. The role also involves responding promptly and efficiently to all emergent calls, following outlined protocols to page.
QualificationsRequired Qualifications: High School diploma or GED; 1 year of customer service experience; excellent interpersonal and communication skills; solid computer skills including proficiency with Microsoft Office; strong analytical and problem-solving skills with attention to detail.
Preferred Qualifications: 1 year of clerical work experience; experience in telephone or switchboard operations; 1 year of experience with healthcare-related phone systems.
OSF Health Care is an Equal Opportunity Employer.
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