Business Development Manager

Business Development Manager – Cat Solutions & Services (CS&S)

Career Area
:
Sales

When you join Caterpillar, you become part of a global team that cares not only about the work we do but also about each other. We are makers, problem‑solvers, and future world builders who create stronger, more sustainable communities. We do not just talk about progress and innovation; we make it happen with our customers, where we work and live, building a better world for everyone.

• Data, Insight, Growth:
  Extract meaningful insights from complex data to drive commercial decisions and portfolio growth.
• Customer & Dealer Impact:
  Partner with the CS&S team to help dealers and customers grow their businesses.
• Strategy & Marketing Influence:
  Own and execute the strategy and marketing communication processes that enable scalable growth.
• Build What Doesn’t Exist Yet:
  Create tools, processes, and systems that empower commercial teams and shape the future of CS&S.
• Leadership Opportunity:
  Lead and develop a diverse, cross‑functional team focused on analytics, systems, dealer development, and marketing communications.

• Develop and deploy analysis and business tools that support lead generation, portfolio growth, and commercial execution for CS&S.
• Partner with dealers and internal commercial teams to design tools that directly support selling, contracting, and customer value creation.

• Leverage data and analytics to deliver actionable insights, performance metrics, and reporting for internal teams and customers.
• Evaluate dealer and customer portfolios, contracts, and performance trends to inform decision‑making.
• Drive improvements in data architecture, systems, and reporting capabilities.

• Own and execute the business systems strategy, ensuring alignment with CS&S growth priorities.
• Drive velocity and execution across system enhancements, analytics initiatives, and cross‑functional priorities.
• Integrate and prioritize initiatives across JSS Commercial, Operations, and Condition Monitoring teams.

• Streamline critical communications across Product Groups, Go‑To‑Market (GTM) teams, and process partners.
• Lead marketing and strategic communications to clearly articulate value propositions, insights, and growth opportunities.

• Lead a team of 5 direct reports, including roles focused on IT/data, dealer development, and marketing communications.
• Foster a collaborative, outcome‑driven culture with clear goals, accountability, and development opportunities.

• Business Development:
  Strong business development and commercial acumen, with experience supporting sales, contracts, and portfolio growth.
• Industry Knowledge:
  Understanding of Resource Industries (RI) and/or Construction Industries (CI) business models.
• Customer Focus:
  Ability to partner with dealers, customers, and commercial teams to enable growth through tools, insights, and processes.
• Decision Making and Critical Thinking:
  Strategic thinker who defines, prioritizes, and executes initiatives aligned to growth objectives, with a strong understanding of data architecture, system enhancements, and metrics reporting.
• Effective Communications:
  Experience with marketing strategy and commercial communications.
• Negotiating:
  Knowledge of successful negotiation concepts and techniques; ability to negotiate constructively across the organization and with external vendors and clients.
• Relationship Management:
  Ability to lead, develop, and inspire diverse roles.
• Value Selling:
  Knowledge of principles and practices for selling products, technology, and services; ability to provide product/service value and differentiate support offerings that address customer needs.

• The primary work location for this role is Peoria, IL or Tucson, AZ, with a requirement to work on‑site full‑time at a Caterpillar facility.
• This role requires approximately 25% travel.
• Domestic relocation assistance is available.
• Visa sponsorship, international assignments, or payroll transfers are not available for this role.