Operations Associate

Zacks is looking to hire an associate to join the operations team. This candidate will provide operational & administrative support to the back office. This includes establishing new accounts, furnishing account information, processing account level trade requests and processing deliveries and/or payments. Additionally, this candidate will perform various administrative functions including, but not limited to, answering telephone calls and other inquiries, for resolving account problems.

• Assist in the new account workflow, account maintenance and trade related items leveraging custodian software, Docusign and other tools
• Working with advisors to ensure proper account opening procedures and documentation
• Interface with various departments on behalf of the team to collect information and respond to requests
• Participating in ongoing learning and development to enhance support of clients
• Administrative duties such as handling telephones, mailing, filing, processing forms
• Comply with all industry rules and regulations and firm policies

• Bachelor’s Degree strongly preferred
• 3-5 years in a broker/dealer, RIA Back Office strongly preferred
• Experience in brokerage or custodial technology, Docusign and Salesforce CRM a plus