Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our Team.

$15.25 to $18.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.98 per hour on top of your hourly rate.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate's pay will be based on factors such as work location, qualifications, and experience.

• Greets and interacts with all customers to develop rapport and provide appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with policies and regulatory requirements.
• Answers incoming calls per company standards.
• Communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Completes assigned training successfully.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to stand for extended periods; duties may include standing, walking, stooping, climbing, pushing, pulling, and lifting in accordance with laws.
• Ability to work with firearms and to become firearms certified (where applicable).
• May be asked to assist a customer exterior to the building or retrieve products stored in exterior storage.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as business needs dictate.
• Flexible retail schedule including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of personal performance. Applicants receive more details during the interview process.

The information in this description is not an all-inclusive list of duties or required skills. Management can assign or reassign duties at any time. Duties may change due to reasonable accommodation or other reasons. Binding arbitration may be required to resolve disputes if offered a position.

Pay rates will not be below applicable local minimum wage requirements.

* Earned Wage Access is a service provided by Net Spend; signup is required; restrictions and fees apply.

** First Cash 401K program is available to employees 21 years of age or older.

*** Maximum base pay rate is derived from the applicant’s previous experience and skill sets.

Equal Employment Opportunity First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided where required.