Student Services Specialist; STEM

Overview

Student Services Specialist (STEM) – Glendale Community College (Maricopa County Community College District)

Location:

Peoria, AZ (Glendale Community College site). Salary: $19.17 - $23.99/hourly, DOE. Grade 109.

Work Schedule:

Monday–Friday, 8am–5pm; some evenings and weekends may be required. Summer hours:
Monday–Thursday, 7am–6pm. Calendar: 12 Months. Job type:
Full-time, Regular. This position is within a community college district that includes 10 colleges and MCCCD offices.

• Provide 1:1 case-management style advising and support services in-person, hybrid, and virtual formats to support degree completion in assigned Fields of Interest and/or specialty student populations.
• Monitor advisement and enrollment progress; guide students on goal setting, degree/certificate options, transfer pathways, course selection, and academic progress using People Soft and other technology.
• Support group advising, new student orientation, and other departmental service areas; prepare and present at events that support student success (degree information sessions, student groups, graduation, etc.). Track and report outreach to the assigned student cohort.
• Identify academic options including extracurricular activities, study abroad programs, research, and internships; advise students on options aligned with goals and connect them with additional resources as needed.
• Participate in enrollment and retention projects; maintain program resource information, presentations, reports, correspondence, and promotional materials. Assist with financial aid processing forms and related duties as needed.
• Attend departmental meetings, training sessions, and professional development opportunities; perform other duties as assigned, commensurate with the grade level.

Associate's Degree from a regionally accredited institution, and one year of full-time experience in student services, college teaching, or related student development programs (education program coordination, advisement, financial aid, etc.).

OR

An equivalent combination of a conferred degree and directly related full-time work experience sufficient to perform the essential duties, as described above, may be considered.

• Bachelor's degree or higher from an accredited institution.
• One or more years of experience providing academic advising in a college setting within the last 2 years.
• One year of experience entering records in a student information system (e.g., People Soft).
• Effective written communication skills (as evidenced by application materials).
• Two or more years of customer service experience.

• Travel to MCCCD locations required; travel during interview process at candidate's own expense.
• May require numerous evenings or weekends and prolonged periods of screen time.
• May be required to lift or carry up to 25 lbs.

Maricopa County Community College District (MCCCD) offers a competitive and comprehensive benefits program to support employees and their families. Benefits include:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off (vacation, sick leave, personal time)
• 20 paid holidays
• Company-paid life insurance, AD&D, and short-term disability; option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) pension with employer contributions
• Optional retirement plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition reimbursement for employees and dependents
• Annual professional development funding
• Flexible work schedules

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of application. Additional materials will not be accepted after the posting has closed. Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information:

• How prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or Part-Time (include adjunct or faculty load details).
• Pro…