Porter​/Security Officer

An opportunity has arisen at the West Cornwall Hospital for an enthusiastic, motivated, and hardworking individual to join the porter/security team. This position requires flexibility to accommodate the needs of the service, good communication skills and a positive and professional attitude.

To provide and maintain a professional, efficient, effective and timely service to patients, visitors and other departments that will contribute to achieving high quality patient care.

To ensure the service supports the clinical care of patients and respects the privacy and dignity of every patient.

To ensure the health and safety of both the recipients and of those delivering the service.

To contribute towards the development of best practice within the department and to the training of new starters and inexperienced staff.

To assist the Facilities Management Team in the development of the service.

To provide a portering service to whole of West Cornwall Hospital. Additionally to provide a portering service to other sites as required.

Due to the service being at times unpredictable, you will be expected to provide a flexible and reactive service.

To undertake the security operations required to support a safe and secure environment at The Royal Cornwall Hospital NHS Trust's hospital site and grounds and to provide security for staff, patients, visitors and users. To use their skills and training to manage a variety of security related incidents while conducting themselves in a firm but courteous manner at all times.

Work closely with the Police Liaison Officer and local Police officers as required.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of around £380 million and 750 beds

We work with health and social care organisations including NHS Kernow and NHS England to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000 which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually developing clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to proide outstanding healthcare to the local community.

Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career

Porter related:

To carry out tasks which are allocated by the porter or supervisor which are legal, safe and reasonable in an efficient and professional manner.

To make themselves readily available to carry out further tasks in the earliest possible instance from the termination point of the previous task.

To remain within the confines of the hospital site while on duty and to remain available to be flexibly positioned in the most effective area of the hospital in relation to the service being required.

To be sensitive and supportive to the patient when carrying out any patient related duties.

To ensure that goods, equipment or other items arrive at their delivery point in the same condition in which they left their dispatch point, at the agreed time and to the correct person.

Carry out patient transfers to all wards and departments, on occasions will be required to participate with the ward staff in moving patients.

To participate in the movement of deceased patients (might well include babies and infants).

Collection and…