Business Support Assistant

The Service & Team

Would you like to do a job that makes a difference and be part of a team whose aim is to improve the lives of our residents living in Cornwall?

Would you like to do a job that makes a difference and be part of a team whose aim is to improve the lives of our residents living in Cornwall?

Would you like to work for an organisation who has the following values embedded into everything that we do?

• Compassion
• Honesty & Integrity
• Trusting & Being Trustworthy
• Fairness & Respect
• Openness & Collaboration

We have one full‑time vacancy for a Business Support Assistant in Care and Wellbeing whose core focus will be to support the work of our frontline practitioners; enabling them to achieve the best outcomes and prioritise direct work with the residents of Cornwall and ensure timely communications with service users and partner agencies.

Monday – Thursday 08.45 – 17.15
Friday 08.45 – 16.45

The successful applicant will work as part of a team, supporting the residents of Cornwall across the county through the delivery of high‑quality business support services. Duties will involve a range of tasks including the monitoring of admin mailboxes, distribution of correspondence and reports, records management, meeting administration and detailed recording of complex meetings within strict timescales, financial transactions and input of information to the Case Management System.

Whilst the location/work base for these roles has been specified, our evolving ways of working means that the role may require you to work remotely (e.g. from home/other locations). We work flexibly to most effectively support the people, services and organisations that we support and will discuss this with you during the recruitment process. There will be a requirement to assist with the delivery of business support within our core business hours, Monday – Friday and to attend the office on a rota basis and when business need requires this.

Applicants should have 4 GCSEs (A‑C), or equivalent, including English and Maths and have excellent keyboard skills. Experience of working in an office environment would be an advantage. Comprehensive training will be given and once established in the role, opportunities for career development will be available. You will have good interpersonal and communication skills, with the ability to liaise appropriately with all levels of staff, service users and other agencies.

A professional approach, applying discretion and diplomacy is essential. We also require flexibility and the ability to enjoy the challenge of working within a busy team environment, producing good quality, accurate outputs while working to deadlines.

Please read the role profile for the full details of this role attached below in this advert.

Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

• a competitive salary.
• a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
• a generous annual leave entitlement with the potential to purchase additional leave.
• A national award‑winning employee health and wellbeing programme
• Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Please note, we are unable to offer sponsorship for this role.

The full role profile is attached here.

We recommend saving a copy of this to refer to if you are invited to an interview.

For more information or an informal chat about the role please contact:
Martha Johnson, Tel:  Email: ma

Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application…