Field Service Technician

As a Field Services Technician, you will perform both in-store and mobile sales, service and repair of products. It’s our mission to make sure your customers have the right tools for the job and an easy, hassle‑free experience at our store so they can get in, get out and get on with the job r positive and professional attitude contributes to our winning culture and makes sure we leave a lasting impression.

• Source & order parts for customers.
• Diagnose and repair small engines/equipment.
• Maintain current knowledge of Northern Tool + Equipment's national and private label brands.
• Complete all reports and forms required in conjunction with work assignments.

• 3+ years of experience repairing and maintaining small engines (2‑year certification preferred).
• The skills to clearly explain the diagnosis and repair of the machine to the customer.
• Troubleshooting and diagnostic skills, including 110‑ and 220‑volt electrical systems.
• Demonstrated accuracy and thoroughness.
• The ability to travel locally and regionally up to 50% of the time with occasional overnight stays.
• The ability to recognize and observe all safety and security procedures.
• The desire to treat others with respect and contribute to building a positive team spirit.
• The drive to work with integrity, always upholding company values, while operating a profitable service business.
• State driver’s license and any required qualifications to operate the mobile service vehicle.
• Strong organizational skills and fluency with Microsoft Office.
• Knowledge of small engine theory (2 and 4 stroke): lubrication, cooling, ignition and fuel systems.
• Extensive experience with electrical systems, plunger‑driven or axial pressure washer pumps, unloader systems, hydraulic theory, and associated diagnostic equipment and procedures.

Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota’s Iron Range. Our mission is to serve the professional tradespeople and those who want to work like them. We have over 130 retail stores across 24 states, top national brands, and specialized tools and equipment. We’re committed to creating a workplace where your contributions are valued and your professional growth is encouraged.

• Competitive Pay:
  Earn $21.00 – $34.47 hourly, personalized based on your skills, experience, and location.
• Flexible
  
  Work Schedule:
  
  Monday – Friday.
• Comprehensive Benefits Package: health, dental, vision, and a 401(k) plan with an enhanced company match.
• Generous Employee Discount on our products.
• Daily Pay option.
• Paid holidays and time off.
• Incentive programs.