MICRO MARKET Associate; Part-Time Weekends

Job Description

MICRO MARKET ASSOCIATE (Part-Time) WEEKENDS ONLY 8:30AM-2:30PM (260000CM)

Job Number: 260000CM

Primary

Location:

United States-Florida-Pensacola

Organization:

Job Summary:

Performs various duties within the Micro Market and vending machines including but not limited to functionality and operation of machines, availability of products, money changing, machines and payment kiosk, and ensuring maintenance upkeep of machines as required. Sells general merchandise to customers exercising professional selling techniques, provides service which anticipates and exceeds customer expectations. Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties.

Duties and Responsibilities:

• Maintains Exchange owned machines and Micro markets daily.
• Inspects, replenishes products including sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent, etc.
• Ensures dates regarding product shelf-life for perishable items are adhered to (removes expired food per the expiration dates of all food items, sanitizes areas, and ensures foods are not spoiled; removes aged foods or other merchandise from machines and/or micro market).
• Greets and engages customers in conversation for purposes of providing sales related assistance and information regarding available or sought after items.
• Assists customers in the selection of merchandise and suggests additional items to complement the customer’s selections.
• Ensures assigned areas are fully stocked and merchandise is neatly arranged.
• Communicates with supervisor regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc.
• Participates in department meetings and exchanges ideas regarding improvements in customer service, job performance, achievement of sales goals, etc.
• Sets up and maintains prices and all Exchange branded visual programs in micro markets and where applicable machines; maintains a current price list for products sold in the micro market.
• Maintains the micro market in a clean and orderly manner (sweeps, mops floors, cleans counter-tops, wipes down coolers, and empties trash cans).
• Assists with resetting merchandise in the micro market at least annually to ensure all merchandise standards are adhered to (product adjacencies, branding and placement).
• Responsible for laptop, tablet, scanner, handheld and/or other electronic devices needed to perform inventory, receiving, and ordering within the micro market.
• Assists in relocating and installing new machines at locations; cleans interior and exterior using appropriate cleaning solutions.
• Makes settings and adjustments on food dispensing, liquid dispensing and coin changer units.
• Collects money from vending machines, micro market kiosks, or other miscellaneous machines at locations according to established schedule.
• As required, accompanies vending contractors verifying cash taken from vendor owned machines.
• Ensures all information recorded during machine servicing is collected via computerized handheld devices and manually records counts of products and prepares Vending Machines Cash Collection Slip SS 411 by date, type of machine, name of attendant and cash meter readings for micro market locations not fully automated.
• Clears coin jams and makes refunds at designated locations as required.
• Responsible for inventory control to include micro markets, trucks, routes, etc. in both vending and micro market systems.
• Collects turn-in money bags daily from Cash Handling Clerks; counts and verifies cash receipt; prepares Daily Cash Receipt SS 120 and arranges for deposit in accordance with established procedures.
• Receives bills from Cash Handling Clerk and purchases coins from Cashier's Cage Navy Exchange.
• Interacts with customers and coworkers in a friendly and professional manner, including adhering to NEX dress code, uniform standards, and assisting supporting other vending team members to the maximum extent possible.
• Becomes knowledgeable regarding merchandise selected, including proper setup, use, care, characteristics of various product price points.
• Communicates product-related…