Assistant Community Manager - Pensacola, FL - Madison Shores

Full-time | On-site

Are you passionate about creating thriving communities and delivering exceptional resident experiences? We're looking for a driven, customer-focused Assistant Community Manager to join our team! In this role, you'll support day-to-day operations, assist with leasing, manage resident relations, and help lead an amazing on-site team. You’ll also have the opportunity to step into a leadership role when needed.

This is your chance to grow your career in property management, work with a supportive team, and make a real impact where people live.

• Assist the Community Manager in daily operations and team oversight
• Support and mentor Leasing Consultants, ensuring leasing goals are met and Fair Housing standards are upheld
• Step in to lease apartments when needed and verify prospective resident applications
• Post rental collections, make bank deposits, and support accounting and administrative functions
• Conduct monthly market surveys and recommend pricing strategies
• Handle resident lease files, notices to vacate, and manage delinquencies and evictions
• Collaborate regularly with the Community and Regional Manager on performance and improvement strategies
• Address resident concerns with professionalism and care
• Ensure the community reflects a high standard of customer service and resident satisfaction

• 1+ years of property management or leasing experience (preferred)
• Bookkeeping or collections experience is a plus
• Strong communication, organization, and leadership skills
• A team player with a proactive, customer-first mindset
• Comfortable multitasking in a fast-paced environment
• BA/BS degree preferred, but relevant experience will be considered
• A polished, professional image and excellent interpersonal skills

• 401(k) with company match
• Health, dental, and vision insurance
• Health savings & flexible spending accounts
• Company-paid life insurance
• Employee referral bonus & discount programs
• Generous PTO + Mental health support (EAP)
• Opportunities for advancement & training

• Monday to Friday, 8-hour shifts
• Some weekend availability may be required