Assistant Marina Manager

Overview

Assistant Marina Manager position with Navy Region Southeast Fleet and Family Readiness (FFR). Assigned to the Recreation Division;
Morale, Welfare and Recreation (MWR) Department;
Commander, Navy Installations Command (CNIC).

Purpose:

serve as an assistant manager for the assigned Sailing Center and Marina facility.

• Assist with the economic and efficient operation of the assigned Sailing Center and Marina.
• Assist with day-to-day operations of the facility, including overseeing and directing staff; ensure a safe and pleasurable environment for patrons; maintain cleanliness and good repair of the facility; report damages, malfunctions, and safety hazards to the marina manager.
• Manage sales entries into the designated Point of Sale (POS) system.
• Verify, register, issue and audit change funds; prepare and oversee Daily Activity Reports (DARs) and deposits.
• Assist with procurement requests, inventories and manage physical assets, resale inventory and rental equipment.
• Maintain control over rental gear inventories; ensure upkeep, maintenance and replacement of equipment.
• Promote, schedule, and manage fishing tournaments, sailing regattas, and other special events; program resources for supplies, equipment and resale merchandise.
• Oversee marina store operations and assist with sailing lessons as directed by the Marina Manager or MWR Director.
• Communicate with MWR personnel to support Marina and Sailing Center activities, boater participation, marketing, and equipment purchases.
• Develop and oversee employee schedules; certify timecards and payroll.
• Train and coordinate employee development and training with outside industry resources.
• Contribute to performance evaluations; counsel personnel and recommend actions (hire, corrective actions, recognition).
• Ensure customer service and patron issue resolution with minimal adverse impact; manage patron call screening, office duties, emails, filing, invoicing and accounts receivable tasks.
• Support EEO policy and ensure compliance with fire safety, security, and environmental requirements.
• Maintain smooth, safe, efficient facility operations in management’s absence; act as point of contact for subordinate staff and ensure supplies and equipment are provided; resolve minor problems and employee complaints.
• Ensure marina safety boats are fueled and cleaned daily; operate safety boats as needed during training, regattas or on-the-water activities; assist patrons with boat storage and docking tasks.
• Perform minor maintenance (e.g., batteries, hull cleaning, painting, decking repairs, replacing floats); tow disabled boats as needed.
• Communicate with patrons about basic boating needs; monitor docks for hazards; ensure vessel insurance and registrations are current; enforce marina policies.
• Address disorderly behavior tactfully; remove disruptive patrons if necessary.
• Perform dock inspections before opening and at closing; ensure area is clean and safe.
• Perform basic cleaning duties; maintain sanitation; manage restroom sanitation and supplies.
• Assist in issuing and receiving rental equipment; help customers hook up trailers and load/unload equipment.

• Must meet Federal employment suitability requirements and complete background investigation (fingerprint-based).
• Must pass E-verify employment verification; resolve discrepancies as a condition of employment.
• Must undergo Personal Identity Verification (PIV) process with two forms of  (Form I-9).
• May be required to pass pre-employment examinations.
• Valid State driver’s license required to operate motor vehicles.
• Salary must be deposited via Direct Deposit/Electronic Funds Transfer.
• Selective Service Registration required for males born after 12/31/1959.
• Position is mission essential.

Qualified candidates must provide sufficient experience and/or education to perform the duties. Include clear, specific descriptions of duties, dates and hours for each position. Government positions must include pay plan, series, grade, dates and agency/organization information.

• Specialized experience related to the duties above; at or above the next lower level in the normal progression.
• Knowledge of boating terminology, watercraft operation and maintenance, safety, and related activities.
• Knowledge of military MWR and Non-Appropriated Fund (NAF) procurement, personnel, and funding.
• Knowledge of NAF budgeting and activity-level financial management.
• Knowledge of asset and inventory management; managing storage contracts and billing.
• Skill in promoting, scheduling, and managing recreational boating activities and events.
• Ability to direct work, monitor performance, and implement internal controls.
• Ability to work with staff, management officials and patrons; work independently and make sound decisions.
• Ability to perform minor marina maintenance and to tow disabled boats.
• Ability to operate a computer and perform basic word processing/spreadsheets.
• Ability to develop and deliver presentations and/or training; effective oral and written…