Citrix Systems Administrator

Job Title:

Citrix Systems Administrator

Location:

Eglin, AFB

Eligibility:
Candidates must possess an active TS/SCI clearance and be willing to obtain a CI Polygraph

We are seeking an experienced and proactive Citrix Virtual Desktop & Remote App System Administrator to design, deploy, and maintain our Citrix Virtual Apps, Desktops, and Remote App infrastructure. You will be responsible for ensuring reliable performance, availability, and a seamless user experience. You will also provide Tier‑3 level support, collaborate with engineering teams, and participate in future modernization and scalability efforts.

• Architect, configure, deploy, and manage Citrix environments, including Citrix Virtual Apps and Desktops, Store Front, Delivery Controllers, Citrix ADC (Net Scaler), Citrix Director, and Remote App solutions.
• Monitor system health, perform daily health checks, capacity planning, and proactively identify/rootmitter anomalies in storage, network latency, and infrastructure.
• Provide Tier‑3 incident management—rapidly troubleshooting, resolving, or escalating issues, and distinguishing user problems from systemic outages.
• Execute system upgrades, architectural changes, patching, backup and restore procedures, and ensure environmentssuper remain secure and up‑to‑date.
• Automate routine deployment and administration tasks using scripting tools such as Power Shell.
• Document system configurations, operational procedures, troubleshooting guides, and phasedly contribute to a knowledge base for future reference.
• Mentor support staff and contribute to service improvement.

• 3+ years of hands‑on Citrix Virtual Apps and Desktops administration.
• Active TS/SCI clearance (with ability to obtain CI polygraph).
• Strong working knowledge of Windows Server environments, Active Directory, Group Policy, and core infrastructure services.
• Strong troubleshooting skills for complex Citrix deployments.
• Strong analytical, communication, and documentation skills.

• Citrix certifications: CCA (Citrix Certified Associate), CCP, or CCE.
• Experience with Citrix ADC, Provisioning Services (PVS), and App Layering.
• Familiarity with virtualization platforms such as Hyper‑V, VMware, or hybrid deployment models.
• Familiarity with security hardening in enterprise, DoD or healthcare environments.

• Citrix Components:
  Virtual Apps & Desktops, Store Front, Delivery Controllers, ADC/Net Scaler, Director, PVS, App Layering.
• Infrastructure:
  Windows Server, AD/Group Policy, Virtualization (VMware, Hyper‑V).
• Scripting/Automation:
  Power Shell.
• Monitoring:
  Citrix Director,ുലല്യേസ19, custom dashboards.
• Networking: TCP/IP, DNS, DHCP, VPN, latency analysis tools.

• Strong communicator capable of explaining complex technical issues to diverse audiences.
• Analytical thinker, detail‑oriented, and adept at root cause analysis.
• Self‑starter with a proactive mindset and continuous learning approach.
• Team player with mentoring capability and customer service orientation.