Program Director

SUMMARY

Position Type:
Full-time, exempt, salaried supervisor role.
Scope of Role:

Responsible for managing the services delivered to a designated program or set of programs, and the operation of programs.

Key Responsibilities:

Oversee organization and implementation of direct supports, person-centered planning and implementation, health care, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, and maintenance of the physical environment.

ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.

Staff Management:

Recruitment & Hiring:
May participate in hiring events as needed and partner with Talent Acquisition to identify hiring needs for Direct Support Professionals and Program Supervisors in consultation with the Area Director.
Meetings & Training:
Organizes and implements on-site orientation and training for assigned programs and monitors training compliance and documentation; conducts monthly staff meetings; attends monthly regional meetings and additional meetings as needed.
Employee Scheduling:
Designs and monitors schedules to ensure that all shifts are covered; monitors and minimizes overtime.
Performance Evaluation:
Conducts rotating performance snapshots and evaluations for direct reports in consultation with the PD's manager; reviews and approves Direct Support Professional and other staff member's performance evaluations.
Coaching, Discipline and Termination:
Coaches employees, correcting or directing employee behavior where required; may remove employees at their sole discretion in the event of emergency; may recommend and participate in decisions regarding discipline and termination in consultation with the PD's manager and Human Resources; manages the termination of Direct Support Professionals or other staff members, as necessary.
Employee Safety:
Responsible for employee safety and workers' compensation programs; monitors compliance; and assists in returning employees to work; implements, oversees, and trains employees about safety.

Program Management:

Program Planning:
Acts as the QIDP (if required), writes and approves individual program plans; trains and assists appropriate staff members with implementation of plans across all shifts.
Records:
Periodically audits individual records and other program documentation for accuracy and completion.
Program Team Meetings:
Conducts progress meetings and (quarterly, annual, and/or other) reviews as appropriate or determined by the interdisciplinary team; provides and approves written and progress reviews.
Compliance:
Oversees licensing compliance for program services and supports; ensures timely and accurate program documentation; implements the Sevita compliance plan and manages individual rights implementation while maintaining confidentiality and adhering to individual rights standards.
Management of Individuals' Assets:
Implements system and oversees management of individual's funds and property, assuring safety and accuracy; audits, monitors, and reviews individual's financial accounts.
Program Stakeholder Relations:
Maintains productive and professional relations with individuals, families, case managers and other stakeholders; provides regular communication to stakeholders; and acts as point of contact for all stakeholders; implements satisfaction improvement plans.
Government Relations:
Engages in government and community relations; participates in advocacy efforts and ensures preparedness for home visits (e.g., staff, families, legislators).
Incidents:
Implements proactive strategies to reduce or eliminate serious incidents; takes immediate steps to correct potential safety concerns and limit the potential for continued concern or incident; reviews all incidents and directs appropriate response; ensures timely incident reporting; and signs and submits all incident reports as required.

Health Care:

Appointments:
Oversees coordination of health care appointments and monitors individual attendance.
Medications:
Oversees system for medication administration, documentation, and security; reviews documentation for accuracy and completeness; ensures all applicable employees are certified or trained in medication administration.
Medical Supplies and Equipment:
Approves purchases of medical supplies and equipment; and ensures training in proper use to all employees.
Dietary planning:
Monitors food service in accordance with dietary plans and to meet regulatory compliance; ensures consideration for special needs, occasions, and individual choice; ensures all applicable employees are certified or trained in meal preparation and/or dietary planning.

Financial Management:

Purchasing:
Approves purchase of food, supplies and equipment; and reviews and monitors monthly invoices for accuracy and budgetary compliance; attests to company credit card statements and monthly invoices in accordance with company policy.
Billing and utilization:
Oversees…