Team Lead - Phlebotomy

The Phlebotomy Team Lead assists in monitoring the activities of couriers and/or phlebotomists working throughout the laboratory in various inpatient and outpatient settings. This position can make appropriate decisions in the absences of the department manager. This position functions as a phlebotomist and performs venipuncture on inpatients and/or outpatients (pediatrics thru geriatrics) to obtain blood for laboratory tests according to laboratory department procedures.

This position is cross trained in all disciplines he/she monitors. This role maintains high visibility by working side by side team members ensuring services promised are provided to all laboratory customers. The individual in this role will manage up with customer service issues, employee recognitions and disciplinary issues and is instrumental in the peer review hiring process for couriers and/or phlebotomists.

• Responsible for the activities of phlebotomists and couriers within the laboratory.
• Rotates taking call after hours and weekends ensuring adequate coverage for services provided.
• Helps Team Members when needed to ensure an orderly workflow.
• Oversees the training of new team members and phlebotomy students.
• Performs phlebotomy procedures according to established policies and procedures.
• Identifies patients and properly labels specimen tubes.
• Organizes assigned work and ensures the workload is completed in an accurate and timely manner.
• Operates assigned equipment, performs any required maintenance and performs all procedures in a safe manner as instructed.
• Readily accepts changes in assignment. Performs work level of equal skill and responsibility as needed. May also perform work of a higher level in preparation for increased responsibility and may be required to do work of lesser responsibility when the workload of the department so requires.
• Will act as a receptionist, greet patients, and answer phones in the lab.

• High School Diploma or Equivalent Required
• 2 years phlebotomy experience Required

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.

• Job Identification 7967
• Job Category Team Lead
• Posting Date 08/01/2025, 12:59 PM
• Locations 123 Baptist Way, Pensacola, FL, 32503, US
• Job Schedule Full time
• Job Shift Night
• FTE 1.0 FT

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