Loan Officer Assistant

Description

To assist Loan Officers in facilitating the completion of mortgage loan applications. To collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. Serve as a point of contact for members, receiving and responding to member inquiries to help them collect required information and complete any necessary documentation.

TBD

Shift (Time): 8:00am-4:30pm (in respective time zone), Monday through Friday, no weekends required.
Campus Reporting Type:
Hybrid; first 6 months contractor will be required to be on site four days per week in Pensacola, FL. After the first six months they will reduce to two days per week depending on performance and existing hybrid requirements.

Training:
In Person, Instructor Led Course 8:00-4:30pm CST / 9:00-5:30pm EST.
Time off policy:
Can be flexible as long as it's outside of training.

Virtual panel interview.

• Support and communicate with Loan Officers and Members
• Obtaining minimum required docs from Member to assist in approvability of the loan
• Working the loan from pre‑app to post‑app
• Calculate income, analyzing asset statement
• Updating loan operating systems
• Volume:
  Pipeline via Jetpack to manage case load—averaging 45‑60 applications total per person, which can ramp up during busier times of the year.
• Personal Log/Queue:
  They will receive assignment notifications which will be in their "Personal queue". The LO has already completed the set up so the MLO can use it as a guide to complete what is needed in the application.
• Phone: 50% of the job – daily phone contact to members for certain tasks; other tasks will be virtual contact.

• Admin, administrative, banking, mortgage, excel, Microsoft, customer service, loan, income verification, credit report

• Mortgage/Real Estate/Financial Institution experience is HIGHLY PREFERRED
• Multi‑tasking
• Professionalism
• Strong customer service
• Attention to detail

Intermediate Level

Contract to Hire position based out of Pensacola, FL.

The pay range for this position is $18.50 - $18.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Hybrid position in Pensacola, FL.

This position is anticipated to close on Mar 10, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.