Dispatcher, Entertainment & Gaming

DISPATCHER (FULL TIME AND PART TIME) – TouchPoint Support Services

Ascension Sacred Heart Hospital – ңел ניט 5151 North Ninth Avenue, Pensacola, FL 32504

Schedule:

Full time and part time, 3:00 pm – 11:30 pmâtre (days may vary; details provided in interview)

Fixed Pay Rate: $16.00 per hour

Prior customer service, healthcare, or dispatching experience is preferred.

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.

• Provides quality customer service to patients, families, visitors, and staff by delivering one‑on‑one attention to detail.
• Applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
• Determines, explains, and develops dispatcher logic and transporter activities; transports patients when necessary.
• Directs the activity of transporters, ensuring timely completion of tasks; monitors procedures related to availability and completion of tasks and follows up on service and operation issues.
• Ensures requests are addressed efficiently and in accordance with current departmental standards, priorities, and patient appointments.
• Serves as a liaison between Patient Transportation and other departments.
• Assigns, collects, and distributes pagers; monitors daily sign‑in/out procedures.
• Builds and promotes positive customer‑service relationships with patients, family members, visitors, and staff; ensures accurate, timely dispatch of transport requests; maximizes staff productivity.
• Resolves problems related to patient, visitor, staff, or employee complaints; recommends solutions for ongoing or recurring issues.
• Performs other duties as assigned.

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity, Legal Services, Choice Auto, Home Program)

• Medical, Dental, Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts

Associates may also be eligible for paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal‑opportunity employer. All applicants and associates are treated fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected classification.

Qualified candidates must perform the essential functions of the position satisfactorily with or without reasonable━━ accommodations.

Applications are accepted on an ongoing basis. The application.annotation deadline is until all openings are filled. If an applicant is declined due to the position being filled, they may be considered for future opportunities and are welcome to reapply.

Touchpoint maintains a drug‑free workplace.

Seniority Level: Entry level

Employment type:

Part‑time.

Job function:
Management and Manufacturing;
Industry: Hospitals and Health Care.