Senior Manager, Technical Operations

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Are you a seasoned aviation leader who thrives at the intersection of technical expertise, operational execution, and customer partnership? As our Senior Manager of Technical Operations, you’ll lead complex aircraft heavy maintenance events from start to finish—providing technical direction to production teams, coordinating closely with engineering, and ensuring every maintenance and modification activity meets the highest standards of safety, quality, and compliance!

In this role, you’ll serve as a trusted customer-facing leader, optimize workflows and schedules across programs, and champion continuous improvement throughout the operation. If you’re ready to leverage your deep maintenance experience to influence strategy, elevate performance, and drive operational excellence on a scale, this role offers the opportunity to make a significant and lasting impact!

ST Engineering is located in Pensacola, FL, at the Pensacola International Airport. We are a renowned provider of aircraft maintenance and modification (AMM) services for commercial airlines and air freight operators. We meet our customers' requirements by providing a full spectrum of high-quality, reliable, and timely AMM and engineering solutions. We have the know-how and experience to comprehensively manage complex projects, ensuring our customers' aircraft operate safely and efficiently.

The Senior Manager of Technical Operations is responsible for leading and managing all aspects of aircraft heavy maintenance events, ensuring operational excellence, regulatory compliance, and customer satisfaction. This role provides technical guidance to production leadership, coordinates with internal and external Engineering teams to develop and implement structural repair plans and oversees the planning and execution of Engineering Orders and modification flow plans.

The Senior Manager collaborates closely with Program and Project Management to optimize workflows and production schedules, serves as the primary customer contact for all maintenance and modification activities, and drives continuous improvement initiatives across operations.

• Oversee daily operations of the Aircraft heavy maintenance event.
• Provide technical support to production leadership in all areas of operations.
• Coordinate with Engineering (internal and external) to develop and implement non-routine structural repair plans.
• Assist in the planning and execution of Engineering Orders and modification flow plans within maintenance visits.
• Collaborate with Program and Project Management to optimize overall workflow and production schedules.
• Ensure compliance with all regulatory and safety standards related to check and/or modification events.
• Serve as the primary point of contact for all customers regarding all maintenance and modifications on every program.
• Drive continuous improvement initiatives across all operations.

• High School Diploma or equivalent.
• Minimum of 15 years of experience in aviation maintenance.
• Proven leadership experience in managing teams and complex operations.
• Strong understanding of aircraft systems, repair techniques, and modification processes.
• Ability to effectively interpret aircraft drawings, blueprints, and technical manuals.
• Must possess advanced troubleshooting skills with aircraft systems and ability to interpret fault isolation manuals.
• Experience working with Engineering Orders and coordinating with engineering teams.
• Excellent communication and organizational skills.
• Ability to work effectively in a fast-paced, high-pressure environment.
• FAA Airframe and/or Powerplant (A&P), or Repairman Certification is a plus.
• Strategic planning and operational oversight.
• Technical expertise in aircraft structures.
• Team leadership and personnel development.
• Must be able to communicate effectively with customer maintenance control and engineering.
• Problem-solving and decision-making.
• Workflow optimization and project…