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Customer Advisor

Job in Penryn, Cornwall, TR10, England, UK
Listing for: B&Q
Full Time position
Listed on 2026-01-10
Job specializations:
  • Retail
    Customer Service Rep
Job Description & How to Apply Below

Customer Advisor – B&Q Penryn

Shifts available Monday - Sunday, 7.00am - 10.00pm.

Overview

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Job Details
  • Employment type: Part‑time
  • Hours per week: 23.75
  • Contract: Permanent
  • Seniority level: Entry level
  • Industry: Retail
Responsibilities

Join our team and become an expert advisor, an inspiration and a guide. You will:

  • Meet customers and understand their home‑improvement projects.
  • Provide excellent sales service and advise on products.
  • Manage stock, set up displays, and keep the store looking great.
  • Receive training in paint‑mixing and cutting timber.
Qualifications
  • Friendly, outgoing and enthusiastic about home improvement.
  • Happy to help, eager to learn and enjoy working with others.
  • Great teamwork skills.
  • Flexible to work a rota that includes weekends, evenings, and bank holidays.
  • Good communication skills.
Benefits

We care about your wellbeing and offer a competitive salary plus:

  • Pension scheme
  • Share Save options
  • 6.6 weeks holiday
  • Payroll giving
  • Employee Assistance Programme
  • Shopping discounts
  • Colleague wellbeing benefits
  • Generous breaks during workday
Diversity & Inclusion

We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

Recruitment Adjustments

So we can support you during the application or interview process, please contact  for any recruitment adjustments.

Location

Penryn, England, United Kingdom

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