General Merchandise Manager

Join to apply for the General Merchandise Manager role at Sainsbury's.

• Taking responsibility for the management of all non‑food products ensuring they are presented fantastically to delight our customers.
• Ensuring your area runs smoothly every day from the shop floor to the warehouse.
• People management: managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• At times you may assume overall responsibility for running the store, making sure all colleagues are given direction and support to deliver for the customer.

• Previous line management responsibilities in a fast‑paced, operational environment.
• Truly obsessed with customers and service, and able to coach a team to do the same.
• Delivering KPI's or other performance indicators.
• Managing disciplinaries, performance issues or other similar employee relations issues.
• Leading operations and comfortable doing this alone in the absence of more senior management.

• A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar.
• Experience leading teams in a dynamic, customer‑facing environment — inspiring others, driving high performance, and creating a culture where colleagues thrive.
• Leadership experience in a high‑volume, fast‑paced operational setting — retail, food service, or hospitality — overseeing daily operations, solving business problems, and keeping teams focused on delivering for customers.
• Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, making a measurable difference.
• Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness.

Salary will be dependent upon your experience as well as the store size, complexity and location. We also offer a range of benefits for our managers:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% on Fridays and Saturdays and 15% off at Argos every pay day.
• An annual bonus scheme based on performance.
• Free food and hot drinks for all colleagues.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4–7.5% of your contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Well‑being support – emotional, counselling, legal and financial advice.
• Colleague networks – connect with like‑minded people.
• Cycle to Work scheme – hire a bike and equipment, saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome. We support this commitment by offering enhanced discretionary leave for families, support for carers, resources to help colleagues understand and support their role, and internal networks to ensure true representation. We also celebrate diversity through initiatives and events, fostering a culture of inclusion and respect.

If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Mid‑Senior level

Full‑time

Marketing and Sales

Retail