Head of Engineering

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

• Tide is available for UK, Indian, German and French SMEs
• Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
• Over $300 million raised in funding
• Over 2,500 Tideans globally – we’re diversity champions!
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

The Member Accession team owns the end‑to‑end experience of onboarding with Tide. Fast, efficient onboarding is a key differentiator for Tide, its key to our expansion into new markets and to remaining the largest SME challenger in the UK. The team is obsessed with continuing to optimise and globalise this experience, always on top of the data and making sure it scales commercially.

The Member Engagement team drives continued engagement and revenue generation from existing members. This scope includes our subscriptions, toolkits and rewards program as well as our personalisation tooling and underlying technical systems like billing and CRM integrations. This is a major driver of revenue diversification, member activation and retention.

As Head of Engineering, you will be a technical leader, playing a pivotal role in shaping the future of how Tide members experience our products. You’re a strategic leader who can set an engineering vision that aligns to product vision and drive incremental delivery. Managing the Engineering Managers (EMs) within the domain, this role is focused on technical leadership, architecture, and engineering strategy.

As Head of Engineering you will be:

• Leading the development and architecture for one or more of Tide’s onboarding, referrals, partnerships, subscriptions, billing, rewards, personalisation and marketing systems.
• Work across multiple business areas to effectively get things done through constructive collaboration and data driven decisions.
• Collaborating with cross‑functional teams (Product, Design, Business) to enhance member experience.
• This is a technically hands on role. Getting directly involved in your architecture, providing hands‑on technical guidance, ensuring best practices in software engineering, security, and system design.
• Managing and mentoring engineers, fostering a culture of technical excellence and continuous learning.

This role offers the opportunity to influence the entire Tide product portfolio, drive innovation, and shape Tide’s strategy as we scale globally.

We are seeking a highly technical and strategic engineering leader with deep expertise in complex domains like payments systems, fintech, logistics, retail, experience of working with distributed architectures and customer facing applications on mobile and web.

• 10+ years of engineering experience of delivering high‑quality, customer‑focused digital products
• Expertise in architecture and scalability, ideally working cross platform
• Ability to translate strategic goals into a clear technical roadmap and effectively communicate the “why” behind technical decisions.
• Responding to changing conditions and uncertainty. Comfortable with fast change and intensity,
• Someone with a product mindset. Engineering helps drive the product vision and prioritise the roadmap at Tide.
• Experience building and running teams with a growth focus, enabling experimentation.
• Metrics focus, picking the right business and technical data to monitor, reacting…