Strategic Account Manager

We are looking to hire an experienced Strategic Account Manager to maintain solid relationships with the company's key customers. The Strategic Account Manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions, and training workshops. You are able to develop relationships with potential clients.

As a successful as a Strategic Account Manager, you can analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional Strategic Account Manager will be able to manage multiple key accounts without compromising on the quality of services provided.

• Developing and sustaining solid relationships with key customers
• Acting as the main point of contact between key clients and internal teams.
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to meet key client needs.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

• Bachelor's degree in business administration, Finance, Sales, or a related field.
• Proven experience in strategic account management - minimum 2 years.
• Measurable client portfolio.
• Proficient in all Microsoft Office applications.
• The ability to build rapport with key clients.
• The ability to handle multiple client accounts.
• Strong negotiation and leadership skills.
• Exceptional customer service skills.
• Excellent communication skills.
• Business, finance, and project management knowledge.
• Economics and marketing knowledge.
• English skills - B1/B2

We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more.

Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!

As the journey continues of bringing together the strengths of both organizations, during your candidate experience you may engage with our colleagues from International Paper! You could visit an International Paper or DS Smith site or office.